Overview
Work History
Education
Skills
Education Information
Dependants
Professional Overview
Personal Information
Languages
References
Languages
References
Timeline
Shabeer Abbas

Shabeer Abbas

Abu Dhabi

Overview

24
24
years of professional experience

Work History

Health & Safety Instructor

Emirates Technical & Safety Development Centre (UAE)
01.2014 - Current
  • Delivers all training modules on internal and external standards
  • Assess the delegates as per the standards required and learning objectives
  • Provides appropriate instruction in each class by taking into consideration the unique learning abilities of each student
  • Assessing students tests, progress and report results to administration
  • Complete all documentation associated with the courses delivered
  • Develops and updates new and existing training material
  • Ensure all training material and equipment are in good working condition
  • Comply with HSE regarding quality, health, safety and environment objectives of ETSDC
  • Any other task assigned by senior management.
  • Developed safety training materials and presentations for new employees.
  • Delivered safety orientations and trainings to ensure compliance with regulations.
  • Assisted in the development of emergency response plans and procedures.
  • Monitored employee performance to ensure adherence to safety standards and regulations.
  • Evaluated job sites for potential safety hazards or violations of industry standards.
  • Provided technical advice regarding occupational health issues such as noise control, ventilation systems, chemical exposure limits.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.

ESL Trainer

Inlingua Language Center
Abu Dhabi
01.2009 - 01.2014
  • Interviewed and evaluated adults for placement in English as a second language program
  • Created and taught relevant English lessons focusing on building fluency
  • Assessed progress of students to ensure success of language program
  • Developed reading, writing, speaking, and listening skills for adults
  • Prepared students for exams and oral presentations in their English classes
  • Collaborate and communicate with other teachers to share knowledge and information
  • Analyze student attainment and jointly plan strategies to remediate and improve student performance.
  • Developed and implemented lesson plans to meet the needs of English language learners.
  • Provided individualized instruction to students with diverse backgrounds and abilities.
  • Utilized a variety of teaching methods such as lectures, discussions, role-play activities and multimedia presentations.
  • Assessed student progress through written tests, oral quizzes and other forms of assessment.
  • Created an encouraging learning environment by utilizing positive reinforcement strategies.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
  • Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
  • Facilitated group discussions between participants to promote active engagement in learning activities.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Managed the technical setup for virtual classrooms, ensuring that all systems are functioning properly prior to class start time.
  • Monitored participant's satisfaction levels throughout each program session by conducting polls or questionnaires.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Provided support for trainers in order to ensure successful delivery of courses.
  • Encouraged open communication among participants by facilitating conversations around relevant topics related to course material.
  • Ensured compliance with established safety standards when conducting hands-on demonstrations or simulations.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.

Technical Sales Rep

Hudaco Group
Johannesburg
01.2000 - 01.2008
  • Investigates and resolves customer related technical issues
  • Prepares reports of business transactions and expense accounts
  • Works with internal sales staff to keep account of activities and literature up to date
  • Displays and demonstrates products using samples, catalogues, and emphasizes sellable features
  • Sells products from distributor to business and industrial establishments or individuals at sales office, store, showroom, or customers place of business.
  • Developed and implemented sales strategies for technical products.
  • Identified potential customers and established relationships with them.
  • Conducted market research to identify customer needs and preferences.
  • Provided product demonstrations to clients.
  • Prepared proposals and quotations for prospective clients.
  • Negotiated contracts with vendors and suppliers.
  • Maintained accurate records of all sales activities, including customer profiles, orders, payments.
  • Resolved customer complaints in a timely manner.
  • Attended industry conferences and trade shows to stay up-to-date on new technologies and innovations in the field.
  • Analyzed competitor data to develop competitive pricing models.
  • Ensured compliance with company policies and procedures related to technical sales operations.
  • Monitored competitor activity in order to adjust sales strategies accordingly.
  • Assisted customers in selecting the most appropriate technical solutions for their needs.
  • Collaborated with other departments such as marketing, engineering, finance., to ensure successful completion of projects.
  • Provided ongoing support to customers regarding technical issues or inquiries.
  • Generated reports on sales performance metrics for management review.
  • Participated in team meetings to discuss progress on current projects or initiatives.
  • Responded promptly to customer emails or phone calls regarding inquiries about products or services.
  • Assessed customer needs, explained complex technical information and provided information regarding useful products and promotions.
  • Identified products and services that would be best fit for customer projects.
  • Pleasantly greeted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Cross-sold additional products and services to purchasing customers.

Education

Education

International Tefl Teacher Training, Abu Dhabi
05-2010

Matric Exemption -

Drakensberg High School, South Africa
12-1997

Skills

  • Presentation Skills
  • Sales Skills
  • Mentor and Coach
  • Liaising between different groups
  • Adaptable
  • Technology in the classroom
  • Flexible
  • Problem solver
  • Organized
  • Creative
  • Facilitator Skills
  • Productive
  • Hazardous Materials Handling
  • Lockout and Tagout Procedures
  • Incident Investigation
  • Personal Protective Equipment
  • OSHA Compliance
  • Fire Safety Training
  • Hazard Identification

Education Information

Grade 12, 1997, Drakensburg High School, Yes, TESOL, 2009, ITTT (UK), Yes, STCW Train the trainer, 2014, ETSDC (UAE), Yes, H2S Instructor Development, 2015, ERA (USA), Yes

Dependants

2

Professional Overview

I am a goal orientated and a highly motivated individual with strong technical aptitude balanced by excellent time management & managerial skills, dynamic forward-looking team player, self-motivated individual with outstanding communication & interpersonal skills, highly adaptable & a quick learner, with superb work ethics & team skills. Interact well with all ages & levels of individuals & maintain good working relationships. My strengths lie in my loyalty to my employer but also in my ability to use my own discretion when dealing with sensitive issues. By nature, I am focused, innovative, reliable, honest and a goal orientated individual.

Personal Information

  • ID Number: 80010650650088
  • Gender: Male
  • Driving License: Code 8
  • Marital Status: Married

Languages

English

References

Available on request.

Languages

English
First Language
Afrikaans
Intermediate (B1)
B1
Zulu
Intermediate (B1)
B1

References

References available upon request.

Timeline

Health & Safety Instructor - Emirates Technical & Safety Development Centre (UAE)
01.2014 - Current
ESL Trainer - Inlingua Language Center
01.2009 - 01.2014
Technical Sales Rep - Hudaco Group
01.2000 - 01.2008
International Tefl Teacher Training - , Education
Drakensberg High School - Matric Exemption,

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Shabeer Abbas