Shabeer Mohammed
Dubai,Pakistan
Summary
Experienced Credit and Collection Specialist with over 12 years of expertise in financial analysis and accounts receivable management. Results-driven professional with a proven track record in developing effective collection strategies and driving successful debt recovery. Demonstrates exceptional communication skills, proficiency in MS Office, and strong capabilities in data analysis, payment plan negotiation, account reconciliation, and report preparation. Skilled in customer follow-up, financial reporting, and optimizing debt recovery processes. Committed to leveraging analytical expertise to enhance financial operations and contribute to business success.
Overview
15
15
years of professional experience
Work History
Credit and collection Specialist
Otis L .L .C
Abu Dhabi, UAE
08.2016 - 12.2024
- Managed and optimized overdue account collections, improving cash flow
- Facilitated timely payments by establishing compliant agreements with clients and debtors
- Generated detailed reports for management review, enhancing recovery efficiency
- Establishing, reviewing and maintaining credit policies and procedures
- Ensuring the certification of payments starting from the initiation of the contract, and constant follow up
- Continuous payment follow up, include on-site visits and payment collection
Collection Team Leader
Du-Emirates Integrated Telecommunications
Dubai, UAE
10.2012 - 07.2016
- Managed team of up to 20 employees
- Identified and nurtured employees' strengths and growth areas
- Delivered continuous coaching and feedback to employees
- Set goals and prioritised tasks effectively
- Set expectations with employees, achieving organisational Service Level Agreements
- Motivated employees and introduced new collections techniques to enhance organisational performance
- Conducted monthly business reviews with management to discuss efficiency and productivity
- Developed training for new team members to meet targets and enhance soft skills
Collection Assistant
Du-Emirates Integrated Telecommunications
Dubai, UAE
05.2011 - 05.2011
- Telephoned customers to ensure timely payment reminders
- Resolved customer queries and educated on new payment methods
- Managed entire debt collection portfolio using designated support framework
- Created procedures for obtaining necessary information and scheduling tasks for recovery
- Assisted customers in financial difficulties by arranging manageable repayment schedules
Telesale Agent (Abu Dhabi)
Etisalat
Abu Dhabi, UAE
04.2010 - 03.2011
- Delivered exceptional customer service through professional telephone communication
- Efficiently managed multiple responsibilities at once
- Worked effectively both independently and within team environments
- Skilled in fostering connections with varied types of people
- Transformed complicated details into clear messages
Education
B.COM - Accounting and Finance
University Of Hazara
Islamabad, PakistanSenior Secondary Education -
Sunrise English Private School
Abu DhabiSkills
- Marketing
- MS Office
- Financial analysis
- Communication skill
- Collection strategy development
- Debt recovery
- Data analysis capability
- Payment plan negotiation
- Account reconciliation
- Report preparation
- Accounts Receivable management
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Urdu
Fluent
Affiliations
- Cricket
- Football
- Racing
Accomplishments
Most valuable player in collections for the month of August.
Most valuable player in collections for the month of September.
Secured best player of the tournament in Cricket which was conducted by ADCC Club, ABUDHABI.
Timeline
Credit and collection Specialist
Otis L .L .C
08.2016 - 12.2024
Collection Team Leader
Du-Emirates Integrated Telecommunications
10.2012 - 07.2016
Collection Assistant
Du-Emirates Integrated Telecommunications
05.2011 - 05.2011
Telesale Agent (Abu Dhabi)
Etisalat
04.2010 - 03.2011
B.COM - Accounting and Finance
University Of Hazara
Senior Secondary Education -
Sunrise English Private School
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