Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Shabnam Khan

Shabnam Khan

Sharjah,SH

Summary

Results-driven Data Engineer with over 6 years of combined experience in data engineering, software development, and HR management. Currently leading data initiatives at Karam Al Arab, specializing in the design, implementation, and optimization of robust, scalable ETL pipelines and cloud-based data solutions. Adept in Python, SQL, and distributed systems like Apache Spark and Kafka. Experienced in cross-functional collaboration, infrastructure automation, and delivering business-impactful data products. Passionate about transforming raw data into actionable insights and enabling data-driven decision-making across organisations leveraging

Technical expertise and leadership skills to drive organisational success while fostering innovation in data-driven environments. Results-driven HR Manager known for transforming organisational cultures and enhancing employee engagement. Played key roles in streamlining recruitment processes, reducing turnover rates, and fostering inclusive workplace environments. Excelled in strategic planning, conflict resolution, and leadership development, driving significant improvements in team performance and satisfaction.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work history

HR manager

karam al arab
Sharjah, Sharjah
04.2024 - Current
  • .
  • Maintained open communication channels with employees, fostered trust within teams.
  • Assisted in succession planning to ensure business continuity.
  • Reviewed job descriptions periodically, kept them abreast of current roles.
  • Conducted regular performance evaluations, identified areas of improvement.
  • Updated company's HRIS system to optimise data access and reporting capabilities.
  • Handled grievance procedures in line with employment law regulations.
  • Led change management initiatives for smoother transitions.

Senior software engineer

vip international fze
Sharjah, united arab emirates
10.2023 - 09.2024
  • Optimised database management systems to boost operational efficiency.
  • Applied agile methodologies for faster project turnaround times.
  • Enhanced user experience by developing intuitive interfaces.
  • Designed and maintained high-performance ETL pipelines for processing structured and unstructured data.

    Deployed data workflows across cloud platforms with strong focus on cost organization.
    Enabled seamless data access for analytics and reporting through collaborative solution building with data science and BI teams.

    Implemented monitoring, alerting, and logging systems to ensure high availability and data pipeline reliability.
  • Managed troubleshooting efforts, reducing system downtime significantly.
  • Designed high-quality software solutions to meet client demands.

IT support engineer

ienergizer , paytm payroll
noida, india
01.2018 - 11.2020
  • Conducted training sessions for staff on new software applications, enhancing their productivity levels.
  • Maintained high client satisfaction with prompt technical support response times.
  • Improved system stability for smoother operations by regularly updating company software.
  • Ensured data protection through regular backups, restoring files as necessary.
  • Participated in team meetings contributing valuable insights into improving IT processes within organisation.
  • 'Managed over 50 customer calls per day', or "Increased sales by 10%".
  • Participated in team meetings contributing valuable insights into improving IT processes within the organisation.
  • Provided efficient customer service through the installation, configuration, and maintenance of hardware and software systems.
  • Performed root cause analysis on recurring IT issues leading to more permanent solutions being implemented.

Education

Bachelor of Engineering - Computer science & Engineering

APJ ABDUL KALAM TECHNICAL UNIVERSITY
INDIA
06.2013 - 06.2017

Skills

Technical Stack
Languages: Python, SQL, Scala, Java
Data Orchestration: Apache Airflow, AWS Glue, Databricks, GCP Dataflow
Cloud Platforms: AWS, Azure, GCP
Infrastructure & DevOps: Terraform, Docker, Kubernetes, CloudFormation, CI/CD
Big Data & Streaming: Hadoop, Apache Spark, Kafka
Databases: PostgreSQL, MySQL, MongoDB

  • Employee relations expertise
  • Financial budgeting
  • Knowledge of employment law
  • Compensation analysis

Languages

English
Advanced
Arabic
Beginner

References

References available upon request.

Timeline

HR manager

karam al arab
04.2024 - Current

Senior software engineer

vip international fze
10.2023 - 09.2024

IT support engineer

ienergizer , paytm payroll
01.2018 - 11.2020

Bachelor of Engineering - Computer science & Engineering

APJ ABDUL KALAM TECHNICAL UNIVERSITY
06.2013 - 06.2017
Shabnam Khan