Shadab Fatima
Scrum Master
Delhi,Delhi
Summary
Highly motivated and results-oriented Scrum Master with 10 years of total and 6 years of relevant experience. The leadership style focuses on engaging the team to communicate to solve and deliver high-value results. Skilled in Agile project methodologies, stakeholder management, resource allocation, project governance and reporting, coaching, and continuous process improvement resulting in enhanced project deliverables and client satisfaction.
Overview
11
11
years of professional experience
1
1
Certificate
1
1
PSM-1
Work History
Senior Scrum Master
Deloitte & Touche (M.E.)
09.2022 - 03.2025
- Managed a Saudi-based banking project, leading 5 project teams with an ambition of building a mobile banking app.
- Partnered with Product Owners to define and prioritize over 200+ user stories, aligning with business objectives.
- Implemented standardized templates for documentation, leading to a 40% reduction in documentation errors and 25% faster onboarding of new team members.
- Cross-trained existing employees to maximise team agility and performance.
- Encouraged the team to automate repetitive tasks to boost up the efficiency and increase delivery to 30%.
- Maintained project MIS reports, JIRA and KPIs dashboards for enabling transparency among stakeholders.
- Led external vendors management reducing sprint cycle time by 10%.
- Conducted structured sprint ceremonies leading to a 15% increase in sprint velocity and higher team morale.
- Maintained MIS reports and JIRA dashboards for enabling transparency among stakeholders.
- Coordinated with external vendors to deliver IT project
components reducing sprint cycle time by 10%. - Acted as a go-to member for the engineering team (UX, BA, QA, Build), providing clarity on tasks and gathering missing requirements from client.
- Resolved critical blockers within 48 hours on average, reducing sprint delays by 30%.
- Contributed with leadership RFP responses by developing tailored proposals.
Delivery Associate
IBM
05.2022 - 09.2022
- Led team of 15 members using SAFe and collaborated with Product Owners and Release Train Engineers to facilitate shippable increment planning sessions.
- Represented the Team at the ART level and in PI planning and contributed to roadmap planning, scheduling and release management.
- Facilitated ART-level ceremonies such as the PI Planning sessions, Inspect & Adapt workshops, and System Demos.
- Ensured smooth deployment of releases through CI/CD.
- Introduced data-driven retrospectives, leveraging velocity, cycle time, and lead time metrics, leading to a 15% reduction in delivery cycle time.
Consultant
Deloitte USI
08.2019 - 05.2022
- Served as a Scrum Master for a data team of 20 members for a Retail project dealing with building a data lake for producing analytics to generate real-time insights.
- Contributed for roadmap planning for large projects and implemented agile process to increase delivery of releases by 15%.
- Identified and resolved impediments, such as technical challenges, resource constraints, or unclear requirements to reduce project delays.
- Managed client relationships through regular review of product progress.
- Fostered a culture of continuous improvement leading to a 10% reduction in defect rates.
- Reporting progress in weekly status meetings to leadership.
- Transformed Data & Analytics team of ~30 members to be agile by helping team implement Scrum.
- Closely worked with Release team for making the project Go-Live.
Analyst
United Health Group
05.2018 - 08.2019
- Worked for the Data Analytics division as a QA Lead in Big Data technology. Acted as a point of contact for the testing sign-offs.
- Automated data validation test execution using Unix scripts saving 30% of the testing effort.
- Acted as a shadow Scrum Master by assisting in scrum events, helping in requirement gathering.
System Engineer
Tata Consultancy Services
12.2013 - 04.2018
- Managed a Saudi-based banking project, leading 5 project teams with an ambition of building a mobile banking app.
- Partnered with Product Owners to define and prioritize over 200+ user stories, aligning with business objectives.
- Implemented standardized templates for documentation, leading to a 40% reduction in documentation errors and 25% faster onboarding of new team members.
- Cross-trained existing employees to maximise team agility and performance.
- Encouraged the team to automate repetitive tasks to boost up the efficiency and increase delivery to 30%.
- Maintained project MIS reports, JIRA and KPIs dashboards for enabling transparency among stakeholders.
- Led external vendors management reducing sprint cycle time by 10%.
- Conducted structured sprint ceremonies leading to a 15% increase in sprint velocity and higher team morale.
- Maintained MIS reports and JIRA dashboards for enabling transparency among stakeholders.
- Coordinated with external vendors to deliver IT project
components reducing sprint cycle time by 10%. - Acted as a go-to member for the engineering team (UX, BA, QA, Build), providing clarity on tasks and gathering missing requirements from client.
- Resolved critical blockers within 48 hours on average, reducing sprint delays by 30%.
- Contributed with leadership RFP responses by developing tailored proposals.
Education
Master of Computer Applications -
Jamia Hamdard
Delhi07.2013
Skills
- Agile Frameworks - Scrum, Kanban, SAFe
- Agile Estimation Techniques and Velocity Tracking
- Requirement Gathering, Backlog management and Sprint Ceremonies
- Stakeholder Collaboration and Risk management
- Software Development Life Cycle
- Coaching, Mentoring and Retrospective Analysis
- Team Management & Development Training Development
- Problem Solving & Decision Making
- Project Management
- Project scheduling and Task Prioritization
- Process documentation
- Project status reports
- Scope management and Resource Allocation
- Process improvement
- Agile Tools - JIRA, Azure DevOps, Rally, Confluence, Sharepoint
- HP Quality Center, ALM, Git, MS Office
Certification
- CSM - Scrum Alliance
- PSM-I - Scrum.org
- SAFe certified scrum master
- PMP
Timeline
Senior Scrum Master
Deloitte & Touche (M.E.)
09.2022 - 03.2025
Delivery Associate
IBM
05.2022 - 09.2022
Consultant
Deloitte USI
08.2019 - 05.2022
Analyst
United Health Group
05.2018 - 08.2019
System Engineer
Tata Consultancy Services
12.2013 - 04.2018
Master of Computer Applications -
Jamia Hamdard
Accomplishments
- Star Employee of the Month - Tata Consultancy, 2017
- Most Valuable Teammate - United Health Group, 2018
- Spot Award for excellence - Deloitte USI, 2020
- Applause Award for performance - Deloitte USI, 2021
- Client Appreciation Award - Deloitte ME, 2024
Similar Profiles
John Michael CuerdoJohn Michael Cuerdo
Associate at Deloitte & Touche (M.E)Associate at Deloitte & Touche (M.E)
Laith GhoshehLaith Ghosheh
Audit Tax Associate at Deloitte & Touche (M.E.)Audit Tax Associate at Deloitte & Touche (M.E.)
Muhammad RooshanMuhammad Rooshan
Senior Functional Consultant at Deloitte & Touche M.E.Senior Functional Consultant at Deloitte & Touche M.E.