Shadab Zaidi
Product Manager
Dubai
Summary
Diligent Product Manager offering 10+ years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Results-oriented and collaborative professional bringing expertise in brand management and customer relationship. Detail-oriented, attentive and decisive leader.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Product Manager | Machine Tools Division
ATAD International Genaral Trading LLC
Dubai
01.2019 - Current
- Liaised with clients to better understand business needs and current market landscape.
- Led team of sales professionals, offering mentoring and coaching to build knowledge and skills.
- Executed comprehensive sales and product expansion plans that consistently achieved targets for increased revenue.
- Managed product demonstrations and testimonials for performance evaluation.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Analyzed metrics to measure product performance.
- Reviewed new opportunities to drive business strategy at planning sessions.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Monitored market trends and competitor performance to update promotional strategies.
- Consulted with buyers to determine projected demand for products and services.
- Optimized email campaigns.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Created and managed social media campaigns to increase brand engagement.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Improved website visibility through development and implementation of SEO strategies.
- Directed planning and budgeting efforts.
- Spearheaded collaborative efforts to bring products to market.
- Launched successful products by conducting thorough market research and identifying customer needs.
- Coordinated project planning and execution with team members and team leads.
- Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
Assistant Sales Manager
ATAD Int
Dubai
01.2016 - 12.2018
- Designed innovative market strategy to boost market penetration, increasing sales by 40% in 2017
- Generated sales report to help upper management make effective decisions and sales plans.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with product development teams to offer feedback on customer needs, leading to improved offerings in line with market trends.
- Cultivated positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in brand.
- Boosted sales performance by implementing effective sales strategies.
- Streamlined internal processes for efficient communication between departments and better coordination of efforts.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Increased sales volume and expanded product line to new customer base.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Assisted in development of annual sales forecasts, providing accurate projections for budgeting purposes.
Business Development Engineer
ATAD International Genaral Trading LLC
Dubai
01.2014 - 12.2015
- Managed over 20 customer calls per day or 10 customer visits per day.
- Secured new business partnerships by identifying potential clients and presenting tailored solutions.
- Collaborated with internal teams to develop innovative products and services that addressed client needs effectively.
- Streamlined sales processes, resulting in increased efficiency and faster deal closure times.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Presented technical presentations to clients to explain product features and benefits.
- Utilized creative problem-solving skills to overcome technical challenges in sales process.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
- Regularly analyzed sales pipeline data to identify bottlenecks or areas needing improvement, implementing action plans accordingly for better outcomes.
- Tracked sales data for analysis and forecasting.
- Improved client retention rates with proactive communication and relationship-building initiatives.
- Coordinated post-sales support seamlessly between different departments, ensuring high levels of customer satisfaction and promoting repeat business.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Conducted extensive competitor analysis to stay ahead of industry trends and maintain competitive edge.
- Identified opportunities for cross-selling and upselling, maximizing revenue from existing clients.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Optimized lead qualification processes to focus resources on high-potential prospects better, increasing conversion rates significantly over time.
Sales Engineer
ATAD International Genaral Trading LLC
Dubai
11.2012 - 12.2013
- Managed over 20 customer calls per day or 10 customer visits per day.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Helped team implement successful sales strategies for complex engineering projects.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Enhanced company visibility by delivering engaging presentations at trade shows, conferences, and other networking events.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Submitted monthly highlights and manual CRM entries.
- Contributed additional revenue to sales plans through resale opportunities.
- Provided monthly product sales opportunities through cold calls.
- Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.
Administration Trainee
Peenya Fine Comp Pvt Ltd
Bengaluru
12.2010 - 04.2011
- Setting up annual and periodic maintenance plans for machines in press shops.
- Setting up maintenance and fabrication department according to Lean Standards.
- Periodic quality assessment of products being produced in house.
- Using Tools like 5 Why analysis. Fish Bone Analysis etc.
- Maintenance of all machinery (Preventive and Critical Maintenance)
- Maintain quality of parts being produced in press shops by maintaining PQCR's.
- Application of LEAN Manufacturing.
- Quality and Safety through 5S system.
Education
Bachelor of Science - Mechanical Engineering
Adichunchunagiri Institute Of Technology
Karnataka, India 06.2006 - 06.2010
Skills
Product Vision and Strategy
Product positioning
Customer Relationship Management
Price Structuring
Budget Forecasting
Requirements Gathering
Contract Negotiation
Teamwork and Collaboration
Brand Management
Business Planning
ROI Analysis
Project Planning
Timeline
Product Manager | Machine Tools Division
ATAD International Genaral Trading LLC
01.2019 - Current
Assistant Sales Manager
ATAD Int
01.2016 - 12.2018
Business Development Engineer
ATAD International Genaral Trading LLC
01.2014 - 12.2015
Sales Engineer
ATAD International Genaral Trading LLC
11.2012 - 12.2013
Administration Trainee
Peenya Fine Comp Pvt Ltd
12.2010 - 04.2011
Bachelor of Science - Mechanical Engineering
Adichunchunagiri Institute Of Technology
06.2006 - 06.2010