SHADAN SADAF ZAMAN
Dubai
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Builder.ai
03.2023 - Current
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Managed approximately 50 outgoing calls, emails and messages per day from customers.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Won new business by articulating full value of company's capabilities to prospects.
Sales Account Manager
LS Retail
09.2021 - 09.2022
- Qualifying, onboarding, and maintaining new customers to Microsoft BC licenses and LS Retail POS solutions
- Supporting sales by fulfilling and coordinating incoming customer reference requests for LS Central & Microsoft Dynamics 365 BC
- Responsible for generating revenues over 80K Euros monthly
- Qualifying and onboarding partners
- Maintained relationships with 10+ partners and ensured sales goals
- Designed and delivered compelling sales presentations, demos and engaged clients in presales and after-sales processes
- Demonstrated initiative and passion for business by remaining attentive to customer needs & industry specific marketing content.
Sales & Marketing Specialist
AP&T Business Solutions LLC
05.2019 - 01.2021
- Responsible for end-to-end sales process for Microsoft products, SaaS, and in-house designed cloud-based software solutions
- Develop competitive sales strategy that anticipates competitor actions and places AP&T as the best in market to meet customer expectation
- Lead marketing campaigns, creation of digital content, and prepare sales collaterals as per product
- Design digital media campaigns aligned with business goals and periodically update website content to boost brand awareness.
Branch Lead
Work store-Future Group (Staples India)
05.2018 - 12.2018
- Responsible for profitable growth in sales and revenue through planning, execution, and management of a supportive team across Eastern India locations
- Perfected proposal compliance, Contract Sign-off, and Account Roll-out
- Managed Key Accounts and was responsible for renewal, upscale, growth, and cross-sell.
Territory Sales Manager
AspireGo (App based start-up)
10.2017 - 05.2018
- Handled Kolkata Territory for pre-sales and sales of E-commerce startup
- Did robust business planning through trend analysis of internal business units and carrying out current market analysis, correlating results to design business scalability which would have an impact on increasing revenues
- Conducted extensive market research for the positioning of the app
- Building a successful customer base through promotion activities, aiming at Social Media Marketing and ads on Digital Platforms.
Assistant Manager
Naukri.com (InfoEdge)
02.2016 - 10.2017
- Responsible for renewal, upscale, growth & Cross-sell of cloud-based services, online visibility solution, & recruitment services
- Managing Key Accounts, lead generation & business development
- Experienced in working with ERP & CRM.
Education
MBA -
ICBM School of Excellence (AICTE)
01.2016
B Tech in Electronics & Communication Engineering -
WBUT
01.2014
Indian School Certificate Examinations -
CISCE
01.2010
Indian Certificate of Secondary Education -
CISCE
01.2007
Skills
- People Skill
- Key Account Management
- Team Management
- Salesloft
- Salesforce
- LinkedIn Sales Navigator
- Analytical & Decision Making
- Interpersonal & Organizational Skills
- Client Relationship Building
- Sales strategy development
Certification
- Digital Analytics for Marketing Professionals: Marketing Analytics in Theory from University of Illinois
- The Fundamentals of Digital Marketing from Google
- Yellow Belt in Six-Sigma, from MSME India
Languages
ENGLISH
HINDI
BENGALI
ARABIC
Core Competencies
- MICOROST ERP,
- KEY ACCOUNT MANAGEMENT,
- COMMUNICATION,
- IT SOLUTION SALES/SaaS SALES,
Additional Information
- Achieved 126% of my yearly target
- Expert in using Salesloft, Salesforce, Sales Navigator, Lusha, Zoominfo
- Certified in Digital Analytics for Marketing Professionals: Marketing Analytics in Theory from University of Illinois.
- Certified in The Fundamentals of Digital Marketing from Google.
- Yellow Belt in Six-Sigma, from MSME India.
Timeline
Sales Development Representative
Builder.ai
03.2023 - Current
Sales Account Manager
LS Retail
09.2021 - 09.2022
Sales & Marketing Specialist
AP&T Business Solutions LLC
05.2019 - 01.2021
Branch Lead
Work store-Future Group (Staples India)
05.2018 - 12.2018
Territory Sales Manager
AspireGo (App based start-up)
10.2017 - 05.2018
Assistant Manager
Naukri.com (InfoEdge)
02.2016 - 10.2017
MBA -
ICBM School of Excellence (AICTE)
B Tech in Electronics & Communication Engineering -
WBUT
Indian School Certificate Examinations -
CISCE
Indian Certificate of Secondary Education -
CISCE
Similar Profiles
Diksha JoshiDiksha Joshi
Data Engineer at Builder.aiData Engineer at Builder.ai
Surbhi KhungarSurbhi Khungar
Technical Program Manager at Builder.AITechnical Program Manager at Builder.AI
Jesal RathodJesal Rathod
Technical Lead at Builder.aiTechnical Lead at Builder.ai
ANURAG BATHAMANURAG BATHAM
Channel Manager- ASIA at Builder.AIChannel Manager- ASIA at Builder.AI
MOHAMMED ANASMOHAMMED ANAS
Freelancer at Stefab.comFreelancer at Stefab.com