Shadi AlZyoud
Zarqaa,Jordan
Summary
Experienced Sales Team Leader with a proven track record of success in the dynamic food supplies industry. Adept at driving revenue growth and leading high-performance sales teams to exceed targets. Skilled in fostering strong client relationships, analyzing market trends, and devising strategic sales plans to capitalize on emerging opportunities. Demonstrated ability to motivate and mentor team members, enhancing their skills and performance. Possesses excellent communication and negotiation skills to effectively collaborate with cross-functional teams and stakeholders. Proactive, results-oriented, and adaptable, consistently delivering exceptional sales outcomes while maintaining a customer-centric approach.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Sales Team Leader
Layan General Supplies
04.2021 - Current
- Lead, coach, and manage a team of sales representatives, fostering a collaborative and high- performance culture.
- Stay updated on industry trends, competitor activities, and customer preferences to refine and adapt sales approaches.
- Build and maintain strong relationships with key clients, distributors, and partners in the food industry.
- Analyze market trends, consumer preferences, and emerging opportunities to drive innovation and competitive positioning.
- Address customer concerns, inquiries, and complaints in a timely and effective manner, maintaining customer satisfaction.
Key Account Sales Representative
National Trading & Distribution Company
01.2020 - 03.2021
- Contacting prospective clients, assessing their requirements then selling them the companies products that match their needs.
- responsible for maintaining ongoing relationships with customers to foster repeat business.
- Liaising with customers & the dealer network to answer and resolve their queries.
- Contacting prospective clients by phone and email.
- Evaluating competitor activity and developing appropriate responses.
- Attending sales appointments at clients premises.
- Proven experience in launching new products.
Restaurant General Manager
ARABICANA Restaurants Group
03.2014 - 11.2019
- Contacting prospective clients, assessing their requirements then selling them the companies products that match their needs
- Responsible for maintaining ongoing relationships with customers to foster repeat business
- Working as part of the sales team to develop both new and existing markets
- Liaising with customers & the dealer network to answer and resolve their queries
- Dealing with a diverse range of clients in the private sector (mainly 5 stars hotels and restaurants)
- Evaluating competitor activity and developing appropriate responses
- Cold calling potential clients via telephone or personal visit
- Able to sell to large and small clients
- Proven experience in launching new products
- Have a professional style of communication & ability to build rapport with prospective customers
- Responded to customer questions and requests in a prompt and efficient manner
- Wrote sales slips and sales contracts
- Recommended merchandise to customers based on their needs and preferences
- Built relationships with customers to increase likelihood of repeat business
- Negotiated prices, terms of sales and service agreements
- Attended monthly sales meetings and quarterly sales traini ng.
Key account sales representative
Layan General Supplies
11.2011 - 03.2014
- Contacting prospective clients, assessing their requirements then selling them the companies products that match their needs.
- responsible for maintaining ongoing relationships with customers to foster repeat business.
- Working as part of the sales team to develop both new and existing markets.
- Liaising with customers & the dealer network to answer and resolve their queries.
- Dealing with a diverse range of clients in the private sector (mainly 5 stars hotels and restaurants).
- Evaluating competitor activity and developing appropriate responses.
- Cold calling potential clients via telephone or personal visit.
- Able to sell to large and small clients.
- Proven experience in launching new products.
- Have a professional style of communication & ability to build rapport with prospective customers.
- Responded to customer questions and requests in a prompt and efficient manner.
- Wrote sales slips and sales contracts.
- Recommended merchandise to customers based on their needs and preferences.
- Built relationships with customers to increase likelihood of repeat business.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales training.
Education
Bachelor's degree - Sports Rehabilitation
Hashemite University
Zarqaa 09.2001 - 06.2005
Skills
- Natural leader
- Food service background
- Passion for customer satisfaction
- Service-orientated
- Dynamic, friendly hostess
- Strong work ethic
- Results-orientated
- Staff scheduling
- Quick problem solver
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Languages
English
Intermediate
Arabic
Native
Timeline
Sales Team Leader
Layan General Supplies
04.2021 - Current
Key Account Sales Representative
National Trading & Distribution Company
01.2020 - 03.2021
Restaurant General Manager
ARABICANA Restaurants Group
03.2014 - 11.2019
Key account sales representative
Layan General Supplies
11.2011 - 03.2014
Bachelor's degree - Sports Rehabilitation
Hashemite University
09.2001 - 06.2005
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