Shafaq Nawaz Khan
Sharjah,United Arab Emirates
Summary
Results-driven Accounts Receivable and Credit Control Professional with over 8 years’ experience in receivables management and collections across the UAE and India. Expertise in cash flow improvement, overdue balance reduction, and credit risk assessment. Proficient in SAP ERP, account reconciliation, and end-to-end receivables management, ensuring timely collections and effective dispute resolution.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work history
Accounts Receivable & Credit Control Executive
Hira Industries LLC
Dubai
2022.11 - 2026.05
- Manage invoicing and ensure accurate and timely billing to support efficient Accounts Receivable operations.
- Monitor Accounts Receivable ageing reports and follow up on overdue customer payments to improve collections and cash flow.
- Conduct collection calls and payment follow-ups to ensure timely receipt of outstanding invoices.
- Processed customer payments, cash applications, credit notes, and account reconciliations, ensuring accuracy of customer ledgers.
- Prepare weekly and monthly AR ageing reports, collection forecasts, and management reports.
- Conduct customer credit assessments and manage approved credit limits to minimize financial risk.
- Coordinated with Sales and Customer Service teams to resolve billing disputes and payment issues, enhancing customer satisfaction and payment timelines.
- Manage post-dated cheques (PDCs), bounced cheque follow-ups, and coordinate legal recovery cases.
- Prepare weekly blocked customer reports and coordinate customer account release approvals.
- Review Letter of Credit (LC) drafts received from Sales Coordinators and coordinate required amendments with customers and banks.
- Verify LC terms, shipping documents, and commercial documents to ensure compliance with customer and banking requirements.
- Identify and resolve LC discrepancies by coordinating amendments and required documentation with customers and banks.
- Liaise with banks regarding document submission, discrepancy acceptance, LC amendments, payment status, and claim processing.
- Monitored Letter of Credit (LC) claims from document submission to payment realisation, facilitating timely receipt of customer payments.
- Maintain accurate LC documentation, banking records, and payment status reports.
- Support month-end closing activities, audit requirements, and financial reporting.
Senior Debt Collector
(HKDC) TAHSEEL
Sharjah
2021.02 - 2022.10
- Receive accounts and review the status of the accounts.
- Contact debtors by phone, correspondence and personal contact to determine willingness and ability to pay.
- Explain legal consequences and obligations to arrange the payments on the appropriate time. Establish payment schedules or renegotiate payment schedules and check for the bank’s approval.
- Consult standard sources to locate debtors or property, make phone calls and request information from variety of individual and private and public agencies to locate debtor or to secure the committed payments.
- Gather and arrange the supportive documents input and operate computer terminals to access and print information to maintain and update files of the customer.
- Visited customers and clients to resolve queries and provide solutions.
- Forward file and recommendation to client for review and approval
- Prepare and maintain data excel sheet for client’s reference as trails every week to the Bank.
Assistant Manager
UTI Mutual Fund
Delhi
2019.01 - 2020.12
- To ensure targeted growth in business through the respective Branch and manage branch administration.
- Ensuring growth of business, increase in AUM of company and surpassing periodical sales targets in terms of funds mobilized by sourcing business from MFD.
- Nurtured positive customer relationships, enhancing membership loyalty, and driving client retention.
- Conducting investor’s meet, agent’s meeting and organizing participation in finance fairs etc.
- Necessary training/knowledge transfer sessions for the agents to keep them updated on the market and product front.
- Presentation about the Product Knowledge and Market Situation in Different Banks and Big MFD.
Education
Executive MBA - Marketing,Finance
Jaipuria Institute of Management
Noida 2017.01 - 2019.01
Skills
* Accounts Receivable Management
* Credit Control
* Letter of Credit (LC) Management
* Customer Credit Evaluation
* Credit Risk Assessment
* Account Reconciliation
* Collections & Recovery
* Ageing Analysis
* Cash Application
* SAP ERP
* Microsoft Excel (Pivot Tables, VLOOKUP)
* Banking Documentation
* Financial Reporting
* Cash Flow Management
* Invoice Processing
* Customer Account Management
* PDC Management
* Payment Follow-up
* Month-End Closing
* Audit Support
Languages
Hindi
English
Hobbies
Dancing, Traveling, Cooking
Visa status
Spouse Visa
Timeline
Accounts Receivable & Credit Control Executive
Hira Industries LLC
2022.11 - 2026.05
Senior Debt Collector
(HKDC) TAHSEEL
2021.02 - 2022.10
Assistant Manager
UTI Mutual Fund
2019.01 - 2020.12
Executive MBA - Marketing,Finance
Jaipuria Institute of Management
2017.01 - 2019.01