Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Work availability
Timeline
Hi, I’m

Shafdar Pattuvan

Sharjah,United Arab Emirates
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Shafdar Pattuvan

Summary

As a Head of Operations with 6+ years of experience in the management and engineering sectors, I am adept at leading teams, optimizing processes, and driving business growth. I hold a master's degree in Engineering Management with Industrial Practice and a bachelor's degree in Electrical and Electronics Engineering, which equip me with the technical and business skills to deliver effective solutions.

Overview

10
years of professional experience

Work history

Clementia Care
Edinburgh, United Kingdom

Head of Operations
03.2022 - 10.2023

Job overview

  • Implemented the corporate framework, leading to a 20% increase in workflow efficiency
  • Appointed specialized managers, contributing to a 25% growth in business revenue within the first year
  • Implemented Logezy software, resulting in a 30% reduction in processing time for key operational tasks
  • Oversaw a team of 3 Operations Managers, resulting in a 15% increase in team productivity
  • Implemented performance metrics, leading to a 10% improvement in the efficiency of daily operations
  • Achieved a cost-saving of £50,000 annually through the automation of manual processes
  • Analysed weekly reports submitted by operations managers, identifying key areas for improvement
  • Implemented strategic changes based on report analysis, resulting in a 20% increase in business volume over six months
  • Successfully negotiated and closed contracts with a total value of £1 million over the fiscal year
  • Improved budgeting accuracy, leading to a 15% reduction in unnecessary expenses
  • Implemented a more efficient stock management system, reducing excess inventory costs by 10%
  • Conducted interviews for over 400 candidates, resulting in the successful onboarding of 130 new employees
  • Achieved a 15% improvement in new employee retention rates after implementing enhanced onboarding procedures.

Compassion Healthcare Ltd
Maidstone, United Kingdom

Business Analyst
12.2020 - 01.2022

Job overview

  • Prepared and presented weekly business reports, leading to a 20% improvement in decision-making accuracy
  • Executed a new digitalized system, resulting in a 30% reduction in processing time for routine tasks
  • Interacted with clients and staff daily, contributing to a 25% increase in customer satisfaction ratings
  • Implemented a feedback mechanism, resulting in a 20% reduction in customer complaints
  • Negotiated contracts with new clients, leading to a 150% increase in business volume during the challenging COVID-19 crisis
  • Successfully onboarded 10 new clients, contributing to a 20% expansion of the client portfolio.

Hzamps Electro Power Engineers
Kerala, India

Electrical Design Engineer
01.2017 - 03.2018

Job overview

  • Coordination of various MEP (Mechanical Electrical Plumbing) services with respect to the cable tray
  • Prepared shop drawings for LC devices like smoke detectors, telephone & data systems.

Medac Enterprises Pvt Ltd
Kerala, India

Electrical Design Engineer
11.2015 - 11.2016

Job overview

  • Prepared shop drawing of lighting system with the help of Dialux Software for Lux calculation of lighting fixtures
  • Detailing of panel board scheduling and balancing with respect to the appropriate load calculations.

Rameez Engineering Pvt Ltd
Kerala, India

Electrical Engineer
08.2014 - 09.2015

Job overview

• Worked at cement plant projects in The India Cements Ltd, Sankar Nagar, Tamil Nadu, and The India Cements Ltd, Dalavoi, Tamil Nadu.
• Design, development, and testing of Electrical Devices, Performance testing of generators, monitoring the overall efficiency.

National Thermal Power Corporation Limited (Ntpc)
Kerala, India

Industrial Training
12.2013 - 12.2013

Job overview

  • Rajiv Gandhi Combined Cycle Power Project

Walrus Marine and Engineering Co Pvt Ltd
Kerala, India

Internship Trainee
06.2013 - 07.2013

Education

University of Greenwich
Kent, England, United Kingdom

Master of Science from Engineering Management with Industrial Practice
09/2019 - 10/2021

KMEA Engineering College
Kerala, India

Bachelor of Technology from Electrical and Electronics Engineering
08/2010 - 05/2014

Skills

  • Leadership
  • Presentation
  • Organizational
  • Communication
  • Coordination
  • Operational planning
  • Strategic decision making
  • Lean management principles
  • Continuous Process Improvement (CPI)
  • Inventory control
  • Process improvement strategies
  • Business process re-engineering
  • Profit and loss analysis
  • High-pressure environments
  • Financial and cash flow analyses

Accomplishments

  • CAPM Certification Course by Simplilearn (Nov 2023)
  • Diploma in Operations Management (Ops) by Alison (Nov 2023)
  • Emotional Intelligence for Project Managers (Blinkist Summary) by LinkedIn (Nov 2023)
  • Leading Organizational Development by Alison (Nov 2023)
  • Learning Minitab (version Minitab 17) by LinkedIn (Nov 2023)
  • Project Management 101: PMP Certification Training by Simplilearn (Nov 2023)
  • Six Sigma Foundations by LinkedIn (Nov 2023)
  • Six Sigma: Green Belt by LinkedIn (Nov 2023)
  • Equality, Diversity % LGBTQ+ by Florence (Dec 2022)
  • Fire Safety by Florence (Dec 2022)
  • First Aid by Florence (Dec 2022)
  • Health, Safety and Welfare (inc COSHH & RIDDOR) by Florence (Dec 2022)
  • Information Governance inc GDPR by Florence (Dec 2022)
  • TCS iON Career Edge - Young Proffessional (July 2023)
  • Fundamentals of Digital Marketing by Google (Dec 2022)
  • Diploma in Building Electrical Systems by MEDAC (Feb 2018)

Languages

English
Proficient (C2)
Hindi
Fluent
Malayalam
Native
Tamil
Upper intermediate
Arabic
Elementary
Availability
See my work availability
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Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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evening
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Timeline

Head of Operations

Clementia Care
03.2022 - 10.2023

Business Analyst

Compassion Healthcare Ltd
12.2020 - 01.2022

Electrical Design Engineer

Hzamps Electro Power Engineers
01.2017 - 03.2018

Electrical Design Engineer

Medac Enterprises Pvt Ltd
11.2015 - 11.2016

Electrical Engineer

Rameez Engineering Pvt Ltd
08.2014 - 09.2015

Industrial Training

National Thermal Power Corporation Limited (Ntpc)
12.2013 - 12.2013

Internship Trainee

Walrus Marine and Engineering Co Pvt Ltd
06.2013 - 07.2013

University of Greenwich

Master of Science from Engineering Management with Industrial Practice
09/2019 - 10/2021

KMEA Engineering College

Bachelor of Technology from Electrical and Electronics Engineering
08/2010 - 05/2014
Shafdar Pattuvan