Shafik Kabanda
Dubai,U.A.E
Summary
Organised Storekeeper with knack for streamlining inventory processes and improving stock accuracy. Managed warehouse operations to ensure timely and accurate deliveries, contributing to smoother workflow and increased customer satisfaction. Known for fostering collaborative environment and training team members to enhance overall performance.
Driven Store Manager skilled in providing creative solutions to customer complaints. Trains retail associates on sales techniques and crisis management.
Overview
7
7
years of professional experience
Work history
Store associate
MAF Carrefour Hypermarkets
Dubai, UAE
11.2022 - Current
- Trained new staff members, ensuring efficient store operations.
- Followed company policies strictly promoting a safe shopping environment.
- Ensured optimal stock levels with regular inventory checks.
- Increased customer satisfaction by delivering excellent service and handling complaints professionally.
- Handled returns and exchanges smoothly, maintaining high level of customer satisfaction.
- Contributed ideas during staff meetings leading to operational improvements.
- Provided product information, improving the buying decision process of customers.
- Assisted management with inventory control to reduce out-of-stock situations.
- Maintained clean, organised store environment for enhanced shopping experience.
- Worked during busy holiday seasons whilst maintaining high levels of customer service standards.
- Responded promptly to customer enquiries resulting in positive feedback.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
Store Keeper
The Lime tree cafe and restaurant
Dubai, UAE
10.2020 - 08.2022
- Improved sales through effective visual merchandising and display techniques.
- Streamlined incoming deliveries by implementing an efficient sorting system.
- Assisted in annual inventory audits for accurate stock records maintenance.
- Managed procurement processes to maintain optimal stock levels.
- Sustained clean and orderly storage areas, promoting a safe working environment.
- Coordinated delivery schedules to ensure consistent availability of merchandise.
- Negotiated better terms with suppliers, resulting in cost savings.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Completed opening and closing procedures each day.
- Implemented health and safety best practices to comply with regulations.
Store keeper
The lawns Restaurant
Kampala, Uganda
02.2019 - 07.2020
- Coordinated delivery schedules to ensure consistent availability of merchandise.
- Communicated effectively with staff and customers, providing excellent customer service.
- Trained staff to maximise sales and deliver on store targets.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Organised store layout for improved accessibility and customer convenience.
- Sustained clean and orderly storage areas, promoting a safe working environment.
Education
Bachelor of Business Administration -
Maf retail Business school
Dubai UaE05.2023
Certificate of Higher Education -
Mulusa Academy
Kampala Uganda01.2017
Skills
- Item locating
- Flexible working shifts understanding
- Product knowledge
- Excellent communication skills
- Warehouse operations
- Stock replenishment
Timeline
Store associate
MAF Carrefour Hypermarkets
11.2022 - Current
Store Keeper
The Lime tree cafe and restaurant
10.2020 - 08.2022
Store keeper
The lawns Restaurant
02.2019 - 07.2020
Bachelor of Business Administration -
Maf retail Business school
Certificate of Higher Education -
Mulusa Academy