Mohammad Shah Fahad
Abu Dhabi
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Sales Engineer position. Ready to help team achieve company goals. Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Engineer
Galfar Engineering & Contracting Wll Emirates
02.2021 - Current
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Gathered valuable feedback from clients on product performance, sharing insights with engineering teams for continuous improvement efforts.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Instrument Supervisor
Rezayat Group
03.2016 - 01.2019
- Ensured compliance with industry standards and regulations through rigorous quality control measures during instrument testing processes.
- Increased overall project accuracy by overseeing the selection, installation, and commissioning of new instruments.
- Conducted risk assessments prior to project commencement, implementing necessary mitigation strategies to ensure smooth execution.
- Collaborated with cross-functional teams to troubleshoot complex instrumentation issues and provide timely resolutions.
- Improved instrument accuracy by conducting regular calibration and maintenance procedures.
- Managed inventory levels of spare parts and consumables for uninterrupted instrument operation throughout projects.
- Supported successful project completion with effective communication between stakeholders on instrumentation requirements and progress updates.
- Developed comprehensive documentation of instrument specifications, guidelines, and standard operating procedures for consistent performance across the team.
- Streamlined workflow efficiency by optimizing and implementing new instrument configurations.
- Minimized production losses by effectively diagnosing and repairing malfunctioning instruments in a timely manner.
- Reduced equipment downtime, conducting routine inspections and preventive maintenance tasks.
Education
Certication Course - Logistics Management
Logistics Gurukul
Delhi06.2020
B-Tech in Instrumentation - Instrumentation
Himalayan University
Itanagar05.2016
Diploma in Instrumentation - Instrumentation
Shridhar University
Pilani03.2013
Skills
- Relationship Building
- Customer Support
- Technical Documentation
- Sales team support
- Formal presentation skills
- Product Demonstration
- Sales Transactions
- CRM Software
- Competitor research
- Price Structuring
- Pre-sales support
- Sales Support
Driving Licence
UAE driving license with car
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Arabic
Intermediate (B1)
Timeline
Sales Engineer
Galfar Engineering & Contracting Wll Emirates
02.2021 - Current
Instrument Supervisor
Rezayat Group
03.2016 - 01.2019
Certication Course - Logistics Management
Logistics Gurukul
B-Tech in Instrumentation - Instrumentation
Himalayan University
Diploma in Instrumentation - Instrumentation
Shridhar University
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