Shah Faisal
Dubai,Uae
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Hard-working Team Leader with 2 years of experience in management environments. Analyses KPIs and implements service enhancements. Engaging and motivational leader, skilled at training and coaching high-performing employees.
Organised Team Leader with 3 years of experience. Builds positive rapport, inspires trust and guides teams to achieve organisational goals. Strong facilitator, trainer and mentor.
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Dedicated Team Leader promoting quality assurance, issue resolution and interpersonal communication skills. Bilingual and proficient at troubleshooting and supervising talented teams. Seeking similar position in retail management.
Results-driven Team Leader with knack for fostering team collaboration and driving project success. Led teams to streamline operations and enhance productivity, ensuring project completion on time and within scope. Known for cultivating supportive work environment, resulting in improved team morale and reduced turnover.
Offering strong leadership potential with background in team coordination and project management. Knowledgeable about fostering teamwork, communication, and problem-solving in dynamic environments. Ready to use and develop leadership, organisational, and interpersonal skills in team leader role.
Driven and adaptable, with knack for leadership and communication. Demonstrates strong problem-solving abilities and talent for conflict resolution. Committed to fostering team success and achieving organisational goals in management role.
Overview
6
6
years of professional experience
Work history
Managing director
Transport
Dubai , Uae
2020.03 - 2026.03
- Implemented cost-saving measures for financial stability.
- Identified market trends, leading to business expansion opportunities.
- Established performance metrics, resulting in increased team efficiency.
Team leader
Majid al futtaim
Sharjah, Uae
2022.07 - 2026.03
- Introduced innovative solutions which maximised output without compromising quality.
- Led project coordination, resulting in timely delivery.
- Encouraged open communication, fostering positive work culture.
- Developed strategies for improved performance level across team.
- Improved customer satisfaction through close collaboration with team.
- Implemented new working methods which improved overall efficiency of team operations.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Increased team cohesion by implementing regular feedback sessions.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Resolved conflicts effectively, promoting harmony within workforce.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Coordinated daily tasks, ensuring smooth workflow within team.
- Led shifts and motivated team to drive sales.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Represented organisations at seminars, conferences and business events.
- Created digital file classification system for company-wide use.
Education
Bachelor of Science - Commerce
Madonna university
Livonia2020
GCSEs - Commerce
The Central school
Dubai2013
Skills
- Knowledge sharing
- Tolerance and patience
- Communication excellence
- Crisis handling acumen
- Productivity improvement strategy
- Process improvement understanding
- Constructive criticism
- Leadership proficiency
- Decision-Making autonomy
- Budgeting proficiency
- Policy implementation and enforcement
- Digital marketing awareness
- Motivational mastery
- Risk assessment knowledge
- Goal setting expertise
- Microsoft Excel
- Stock management
- Issue resolution
- Training and Development
- Process Improvement
Languages
English
Native
Arabic
Upper intermediate
B2
Urdu
Advanced
C1
Additional Information
Results-driven Team Leader with proven experience in managing teams, improving operations, and delivering excellent customer service. Holds a Bachelor’s degree in Business Science. Strong leadership, communication, and problem-solving skills with a focus on achieving targets and operational excellence.
Accomplishments
- Documented and resolved , contributing results.
- Supervised team responsible for executing well on projects, leading to 10% increased revenue.
Timeline
Team leader
Majid al futtaim
2022.07 - 2026.03
Managing director
Transport
2020.03 - 2026.03
Bachelor of Science - Commerce
Madonna university
GCSEs - Commerce
The Central school