Shahab Yehia

• Identified new business opportunities that enhanced growth potential of the company.
• Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
• Streamlined sales process to enhance operational efficiency and productivity.
• Fostered a positive team environment, resulting in increased morale and performance amongst staff members.
• Developed customer loyalty with excellent customer service, leading to repeat business.
• Managed client relationships from early stages of sales process through to post-sales

· Review Account Statement of General Sales Agent sales, refund & auditing statement monthly.

· Review sales and refund for B.S.P Agent.

· Follow-up e-mail requests for tickets refund feedback and work with the system and follow-up entry into the client account.

· Handling and controlling all incoming and outgoing invoice.

· Follow up with the customer for collections and ensuring that the invoices are settled in the quickest possible time.

· Reconcile periodically customer’s accounts and inform management of any discrepancies / adjustments.

· Prepare and submit monthly reports of sales and presentation to the financial manager and general manager.

· Review debtors for undue delays.

· Correspondences where necessary with debtors.

· Ensure cut-off dates are maintained for billing, inventory issues and receipts every month.

· Petty cash disbursements and maintenance of petty cash disbursements record.

· Review and audit all bank account.

· Customer care visit and solve all accounting problems with the clients and ensuring 100% customer satisfaction.

· Cashier in front office sales.

• · Sales & Reservation Officer at Amadeus system.

• Promoted transparency in all financial dealings by maintaining updated records accessible to relevant stakeholders.
• Identified potential areas of cost reduction through detailed expense analysis-contributed towards strategic business planning.
• Reviewed and processed employee expense reports and vendor invoices for payment.
• Reviewed and certified official financial statements for presentation to shareholders and governing bodies.
• Generated invoices based on established accounts receivable schedules and terms.
• Improved cash flow management through effective accounts payable and receivable tracking.