Shahbaz Ahmed
Dubai,UAE
Summary
Technically adept Data Center Facility Engineer with over 11 years of hands-on experience overseeing critical electrical and mechanical infrastructure in high-availability, 24/7 mission-critical environments.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
BMS operator
Khazna Data Centers Limited
Dubai, UAE
06.2025 - 09.2025
- Oversee Building Management Systems (BMS) and DCIM platforms for monitoring and controlling data centre infrastructure, encompassing HVAC, power systems, fire safety, and environmental conditions (temperature, humidity, airflow).
- Manage daily operations, conduct preventive maintenance, and perform routine inspections of essential equipment including chillers, FAHUs, CRAHs, generators, UPS, transformers, ATS, MV switchgear, and energy meters, maintaining peak performance and uptime.
- Address alarms and alerts, conduct root cause analysis, enact corrective measures, and deliver real-time operational support during emergencies to reduce downtime.
- Maintain detailed records of maintenance, incidents, and system performance using CMMS tools while leveraging data trends and predictive maintenance to foresee potential failures.
- Partner with facility managers, IT teams, and vendors to facilitate upgrades, expansions, troubleshooting, and uphold compliance with Tier-III standards, including fire suppression and security systems.
Senior engineer
Happiest Minds Technologies Ltd
Bangalore, India
06.2020 - 05.2025
- Oversee overall operation and maintenance (O&M) of Tier-III Hyperscale data center, guiding shift team to guarantee timely execution of planned and unplanned activities with effective communication.
- Collaborate with vendors to oversee all data center O&M activities, encompassing preventive maintenance (PPM), complaint resolution within SLA, and guaranteeing 100% equipment availability.
- Demonstrate proficiency in power systems (HT, LT, transformers, breakers, DG, UPS, PDU) and HVAC systems (chillers, PAHU, CRAH, FAHU).
- Supervise Building Management Systems (BMS), fire alarm and suppression systems, water leak detection, CCTV, and public address systems while managing service tickets through ServiceNow or comparable tools.
- Enforce physical security protocols, oversee material inbound and outbound processes, and coordinate spare parts planning, inventory, and asset lifecycle management including warranty and AMC.
- Develop and submit monthly operational and maintenance reports for management consideration.
Consultant
ManpowerGroup Ltd
Goa, India
09.2018 - 05.2020
- Act as SPOC for facility operations at State Data Center, administrating critical infrastructure comprising transformers (1×1200KVA), DG sets (3×750KVA), UPS systems (2×350KVA, 2×40KVA), HVAC (PACs, split and cassette ACs), and switchgears.
- Manage and oversee integrated Building Management Systems (Honeywell EBI R430.1), utilising equipment such as VESDA, NOVEC 1230, water leak detectors, temperature/humidity sensors, and rodent repellents.
- Manage fire safety and security systems, integrating fire alarm and suppression systems, CCTV, access control, and public address systems, with consistent data backup and health assessments.
- Generate and review MIS reports (daily, monthly, quarterly) to maintain compliance via scheduled preventive maintenance, thorough inspections, and efficient breakdown resolution.
- Collaborate with vendors on maintenance activities, record service calls, and enhance process improvements and documentation for operational efficiency.
Supervisor
EFS Facility Services
Bangalore
03.2018 - 08.2018
- Managing O&M of 1.5L sq. ft facility, including electrical systems (HT/LT panels, TX, UPS, VCB, ACB, etc.) and DG sets.
- Overseeing HVAC systems (chillers, AHUs, FCUs, PACs, cassette ACs) and BMS operations.
- Planning & executing 52-week PPM schedule; ensuring timely closure of PM & complaints via helpdesk.
- Managing shift rosters, manpower deployment, fuel/energy tracking, and spare inventory.
- Coordinating AMC/vendor activities and preparing monthly MMR (energy & maintenance reports).
Maintenance Engineer
Parvin Electricals
Mumbai, India
10.2013 - 02.2018
- Perform daily visual inspections and basic preventive maintenance on data center equipment.
- Support and monitor power (HT/LT, DG, UPS, PDU, iPDU) and cooling systems (HVAC, airflow).
- Operate and maintain generator systems, switchgear, fire alarms, sprinkler systems, and BMS.
- Coordinate device installations and prepare server racks for power, network, and cooling.
- Execute tasks assigned by the Data Center Manager.
Education
Engineer's degree - Electrical & Electronics Engineering
Visvesvaraya Technological University
India 07.2009 - 07.2013
Skills
- Preventive and corrective maintenance
- ServiceNow and CAFM proficiency
- Incident response management
- BMS, SCADA, and EPMS control
- Electrical systems management
- HVAC systems operation
- Fire safety systems expertise
- Data centre operations management
- Vendor coordination and asset management
Timeline
BMS operator
Khazna Data Centers Limited
06.2025 - 09.2025
Senior engineer
Happiest Minds Technologies Ltd
06.2020 - 05.2025
Consultant
ManpowerGroup Ltd
09.2018 - 05.2020
Supervisor
EFS Facility Services
03.2018 - 08.2018
Maintenance Engineer
Parvin Electricals
10.2013 - 02.2018
Engineer's degree - Electrical & Electronics Engineering
Visvesvaraya Technological University
07.2009 - 07.2013