Retail Sales Assistant
Majid Al Futtaim
Sharjah
11.2015 - Current
- Used POS system to process sales, returns, online orders and gift card activations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
- Issued receipts and processed refunds, credits or exchanges.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Assisted customers with locating and choosing merchandise in store departments.
