Customer oriented banking professional with 16 years of experience in start-up to mature environments. Specialized in cross functional matrix domain- Sales, Customer Service, Customer Retention, Quality Assurance & Training, Credit and Risk, AML & Compliance and Collection Unit.
Having managed the complete customer lifecycle, Having a competitive edge in developing customer-oriented strategies. Transform Business plan into action by building and leading high caliber motivated teams in Banking Sector Since 2008 till date.
Risk assessment techniques