Shaheza Amarsy

Key responsibilities:

• Develop and implement procurement strategies to optimize cost-efficiency while ensuring a consistent supply of medical equipment and supplies.
• Cultivate and maintain strong relationships with suppliers and vendors, negotiating contracts, terms, and pricing to achieve cost savings and quality assurance.
• Conduct thorough cost analysis and market research to identify opportunities for cost reduction and process improvement within the supply chain.
• Implement quality control processes to ensure that all medical supplies meet regulatory and quality standards.
• Lead and mentor a team of procurement professionals, fostering a collaborative and high-performance work environment.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfilment.
• Negotiating terms and conditions with supplier including pricing, payment terms, delivery schedules
• Managing risks identifying geopolitical factors, economic uncertainties and developing strategies to mitigate their impact.

Key achievements:

• Achieved a cost reduction of 50% by renegotiating supplier contracts and implementing more favorable terms.
• Implemented an automated procurement system, reducing processing times by 100% and increasing efficiency.
• Successfully onboarded new suppliers, diversifying the supplier base to mitigate risks and improve the availability of critical supplies.
• Led efforts to improve the quality of medical supplies, resulting in a 90% reduction in defects and customer complaints.
• Mentored and trained 7 team members, resulting in improved performance and a 90% reduction in procurement errors.
• Ensured full compliance with European Medical regulations and standards, passing all audits and inspections with zero non-conformities.
• Maintaining strong relationship with a portfolio of qualified vendors while optimizing cost to reach to vendor retention ratio of 100%.

Key responsibilities:

• Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment.
• Establishing and managing tendering process for multiple suppliers, and managing selection process of qualified suppliers.
• Establishing and managing innovation committee to create talented procurement and marketing teams.
• Working with the sales, distributors, suppliers to define and run customer activation plans.
• Created and maintained database containing information on business proposals and contacts.
• Prepared Salesforce reports to evaluate performance and prioritize outreach.
• Develop pricing and targeting strategies based on demographics global business development: MENA region, South Africa and Asia

Key achievements:

• Led acquisition and management for team of 15 junior and senior members in procurement and marketing activities.
• Generated wide range of exciting business leads during 3 years period through implementation strong trade marketing plan.
• Successfully entered new markets, resulting in a 25% increase in market share within the medical supply industry.
• Implemented a customer retention program that reduced churn by more than 50% and increased client satisfaction.
• Managed marketing budgets efficiently, reducing costs by more than 50% while maintaining campaign effectiveness.
• Managed procurement budgets efficiently, reducing costs by more than 40% while maintaining high quality standards with favorable terms.

Key responsibilities and achievements:

• Analyzed the market with a business development focus on Middle Eastern markets to identify innovative opportunities.
• Effectively reinforced the "Where to Play" strategy.
• Developed strong relationship with cross-functional internal departments (production, supply chain, and marketing) to ensure continuous development of new strategies to capitalize on emerging customer trends.
• Effectively developed and maintained strong partnerships that contributed significantly for business growth.
• Successfully launched new beauty/perfume sampling technologies that are inline with current trend and standards in the market.
• Management and coordination of multiple global sampling campaigns.

Key responsibilities:

• Drafted correspondence to respond to inquiries in respect to relevant administrative and personnel matters.
• Conducted various statistical analysis of supply chain and prepared standard reports.
• Assisted with logistics operations including all logistics assets in order to ensure timely and cost-effective delivery of UNDSS cargoes.
• Followed up on projection of needs and call forward requirements.
• Worked hand-in-hand with accounting and reporting teams to ensure that internal control systems are functioning effectively and all relevant records are maintained properly on timely manner.

Key responsibilities:

• Provided thorough contact lens fitting and aftercare service with outstanding levels of customer care.
• Made recommendations on enhancing eye health and preventative care to minimize further sight deterioration.
• Carried out thorough, efficient eye tests and examinations with exceptional clinical care.
• Slit Lamp and Keratometry training focus before fitting patients with both Soft and Rigid lenses, focused on low vision patients.
• Experienced many phases of training and exposure on contact lenses, as well as training on Ophthalmic tools by renowned optometrists and ophthalmologists in the region.
• Implementation of marketing strategy throughout the region to deliver the best ophthalmic tools and solutions to opticians/optometrists, with the latest technology available.

Key responsibilities:

• Assisted clients in selecting eyeglasses by advising frames, lens material and coatings.
• Conducted many adjustments and repairs of finished eyeglasses to fit clients.
• Assured that high clientele was maintained by offering quality customer service
• Performed and recorded accurate frame measurements prior to dispensing glasses to ensure customer suitability.
• Carried out thorough, efficient eye tests and examinations with exceptional clinical care.
• Advised customers on spectacle and sunglass choices based on prescription, style and budget.