Shahid Khalid
Abu Dhabi
Summary
Self-motivated and organized professional with a degree and skills gained in the transport industry. Seeking growth opportunities to leverage my expertise in transportation management and advance in a dynamic organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Operations & Fleet - Taxi/AD Express
Al Ghazal Transport LLC
09.2022 - Current
- Developed and enforced transportation policies and standards.
- Set performance goals for taxi services, monitored revenue, and ensured cost optimization.
- Maintained high management satisfaction through effective cost control.
- Supervised and trained drivers on safety and company policies.
- Directed daily operations, identified and resolved operational issues.
- Facilitated transparency by sharing best practices and company information.
- Coordinated with ITC authorities and implemented their directives.
- Managed driver hygiene, trip schedules, and revenue tracking.
- Implemented and maintained transportation management systems and SOPs.
- Oversaw drivers' liabilities, daily revenue, fuel consumption, and division expenses.
- Managed crisis situations effectively by developing response plans in advance.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Ensured compliance with industry regulations and company policies, mitigating potential risks.
Operations & Fleet Supervisor
Al Ghazal Transport LLC
10.2017 - 09.2022
- Ensured high utilization of drivers and vehicles; monitored daily performance and fuel consumption.
- Managed fleet operations, including scheduling, maintenance, and repairs.
- Supervised and optimized fleet performance and cost efficiency.
- Collaborated with GM and management to set objectives and lead operations.
- Oversaw vehicle maintenance and implemented cost-saving measures.
- Participated in the recruitment of staff and drivers both locally and internationally.
Operations Coordinator & Team Leader
Tawasal Transport
02.2011 - 09.2017
- Monitored daily revenue, fuel consumption, and vehicle availability.
- Addressed customer complaints and tracked rider kilometers.
- Managed the mystery shopper project and evaluated reports.
- Supported the finance department with payroll attendance.
- Provided administrative support to Fleet/Operations Supervisor/Manager.
- Coordinated with the training department for driver improvement and project evaluations.
- Counseled underperforming drivers to enhance performance.
- Collaborated with Training, Workshop, HR, QC, Finance, and Procurement to optimize transportation processes.
Ground Security Coordinator
Canadian High commission, Diplomatic Enclave
06.2010 - 12.2010
Finance Assistant
Air International
08.2007 - 10.2010
Administrative Officer
Muslim College of Commerce & Information Technology
02.2006 - 08.2007
Education
MBA - Finance
Federal Urdu University of Arts, Sciences & Technology
10.2009
B.COM - IT
University of Agriculture – UAF
12.2005
Skills
- Proficient in Software & Applications
- Command over MS office suit
- Knowledge of SAP/ ERP & Focus
- Orbit - advance level
- Decision Making
- Time Management
- Problem-Solving
- Verbal and Written Communication
- Taxi Dispatch System Version
- TRANSAD e Services System
- Command over vehicles Licensing & enforcement system (LES)
Certification
- IELTS Certificate from British Council - May, 2025
- Conflict Resolution Training from ADNH, Abu Dhabi, UAE, Oct – 2023
- Emotional Intelligence Training from ADNH, Abu Dhabi, UAE, July – 2023
- Employees Motivation Training from ADNH, Abu Dhabi, UAE, Aug – 2023
- IETS Certification British Council, Abu Dhabi, UAE, Oct – 2022
- Integrated Management System, Training from Aspire Middle East Training Institute, Abu Dhabi, UAE, Aug – 2021
- Customer Handling Training from Das Holding, Abu Dhabi, UAE, March – 2017
- Advance Diploma in IT, JOHER institute of IT (JIIT), Islamabad, Pak, March – 2006
References
will be furnished if required
Hobbies and Interests
Play football & cricket., Participating & volunteering in social campaigns., Travelling, Special Trainings.
Accomplishments
- Sportsmanship Award, Al Naboodah Cricket Challenge Winner, Dubai, UAE, March-2023
- Appreciation Certificate on work recognition & dedication, Al Ghazal Transport, LLC, Abu Dhabi, UAE, Nov-2022
- Achieved 2nd ranked in All KPIs out of 7 Transport companies, Integrated Transport Centre, Abu Dhabi, UAE, Sep-2018
- Achieved 2nd ranked in All KPIs out of 7 Transport companies, Integrated Transport Centre, Abu Dhabi, UAE, April – Sep 2023
Languages
Hindi
Bilingual or Proficient (C2)
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Interests
- I enjoy helping others
- Personal Development and Self-Improvement
- Embracing new challenges with confidence
- Results-oriented
- Focused on outcomes
Timeline
Head of Operations & Fleet - Taxi/AD Express
Al Ghazal Transport LLC
09.2022 - Current
Operations & Fleet Supervisor
Al Ghazal Transport LLC
10.2017 - 09.2022
Operations Coordinator & Team Leader
Tawasal Transport
02.2011 - 09.2017
Ground Security Coordinator
Canadian High commission, Diplomatic Enclave
06.2010 - 12.2010
Finance Assistant
Air International
08.2007 - 10.2010
Administrative Officer
Muslim College of Commerce & Information Technology
02.2006 - 08.2007
B.COM - IT
University of Agriculture – UAF
MBA - Finance
Federal Urdu University of Arts, Sciences & Technology
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