SHAHID KHAN
Driver
Dubai ,Dubai
Summary
At Marina Home Furniture Company, I excelled as a Car-driver, enhancing passenger satisfaction and safety through expert navigation and exceptional customer service. Skilled in GPS navigation and defensive driving, I significantly contributed to the company's reputation for punctuality and reliability, receiving numerous accolades for outstanding service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Car-driver
Marina Home Furniture Company
Techno Park Dubai Free Zone
07.2022 - Current
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Delivered employees and materials to job sites daily.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
- Enhanced passenger satisfaction by providing timely and efficient shuttle services to and from the airport.
- Contributed to company reputation for punctuality by consistently arriving at pick-up locations on time or ahead of schedule.
- Kept accurate records of trip details including pick-up/drop-off times, distances traveled, fuel consumption, and any notable incidents or delays.
- Provided excellent service under challenging weather conditions, ensuring passengers reached their destination safely and comfortably.
- Managed emergencies effectively during potentially stressful situations like vehicle breakdowns or medical incidents among passengers while maintaining professionalism throughout these events.
- Increased efficiency by becoming proficient in the use of various electronic devices such as tablets or smartphones used for job-related tasks like tracking rideshare requests or processing payments.
- Handled diverse customer situations calmly and professionally, addressing concerns and resolving issues in a timely manner.
- Navigated through heavy traffic conditions safely, utilizing advanced driving skills and knowledge of local roads.
- Streamlined communication between dispatchers and drivers using GPS technology, contributing to efficient operations during peak travel periods.
- Fostered a welcoming environment within the shuttle, engaging passengers in conversation when appropriate and respecting their privacy when desired.
- Participated in ongoing training programs to stay current on industry best practices and enhance professional knowledge.
- Reduced wait times for passengers by consistently adhering to established schedules and route plans.
- Collaborated with other employees to create a positive work environment that contributed to high levels of job satisfaction.
- Coordinated closely with other shuttle drivers for seamless passenger transfers between vehicles as needed.
- Promoted company loyalty program to customers leading to increased repeat business over time.
- Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
- Received numerous accolades from passengers for outstanding service and commitment to safety, contributing to the company''s reputation for excellence.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Operated with safety and skill to avoid accidents and delays.
Education
12th Year Computer Science - Computer Science
Government High School Charsadda
Charsadda 04.2020
Skills
- Vehicle Maintenance
- Traffic laws knowledge
- Punctuality
- Safety Requirements
- Defensive Driving
- Basic Mechanical Skills
- Route Planning
- Clean Driving Record
- Safe Driving Practices
- Cross-cultural sensitivity
- Safe Driving
- Customer relations skills
- Passenger transportation
- Passenger Assistance
- Vehicle Inspection
- Mobility support
- Vehicle maintenance and repair
- Route Navigation
Accomplishments
- Achieved Result through effectively helping with Task.
- Collaborated with team of Number in the development of Project name.
Certification
- Education: 12th year computer science. License information : light vehicle manual license 3. Issuing Date :17 May 2024. Expiry date: 17 May 2026.
Languages
English
Advanced (C1)
English,Urdu,Hindi,
Advanced (C1)
Timeline
Car-driver
Marina Home Furniture Company
07.2022 - Current
12th Year Computer Science - Computer Science
Government High School Charsadda