Dynamic and detail-oriented professional with a strong foundation in prioritising deliverables aligned with organisational strategy. Demonstrates excellent communication, collaboration, and relationship-building skills, complemented by impeccable attention to detail in fast-paced environments. Possesses robust decision-making and leadership capabilities, alongside strong analytical and problem-solving skills. Adept at managing multiple priorities with exceptional organisational and time management skills. Experienced in vendor relations, supply chain understanding, material requirement planning, and knowledgeable in lean principles. Committed to leveraging these competencies to drive efficiency and innovation within an organisation.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
MATERIAL PLANNING SUPERVISOR
EMIRATES AIRLINE
Dubai, United Arab Emirates
2024.08 - 2026.07
Develop and implement material planning strategies to ensure timely availability of materials that support operational requirements and maintenance activities while meeting agreed service levels and both short- and long-term planning objectives.
Conduct regular reviews of inventory planning parameters and planning triggers to maintain optimal inventory levels. Collaborate with Engineering and other stakeholders to establish inventory requirements, calculate inventory floats and Economic Order Quantities (EOQ), and review slow-moving or obsolete stock to identify surplus inventory and optimize stock holdings.
Perform Initial Provisioning reviews for aircraft, engine spare parts by analysing manufacturer recommendations and determining stocking requirements to support fleet expansion and maintain fleet dispatch reliability.
Ensure compliance with Material Planning procedures, methodologies, and planning parameters applicable to various aircraft part categories to maintain cost-effective inventory levels.
Support supply chain performance objectives by monitoring and controlling key metrics, including AOG events, robberies, shortages, service level agreements (SLAs), surplus inventory, deferred defects, backlogs, and other KPIs. Escalate critical shortages and service failures while identifying corrective actions to maintain operational performance and service delivery.
Assist with periodic audits of inventory planning parameters, including Reorder Point, Order Quantity, Lead Time, and Average Monthly Usage (AMU), and recommend improvements to enhance inventory performance and planning accuracy.
Support Warranty Team in pursuing and managing claims with vendors covered under standard warranty remedies, insurance policies, guarantees, commitment letters, and other contractual provisions to ensure timely recovery and compliance with contractual entitlements.
Optimised process efficiencies using advanced planning tools and methodologies.
Devised innovative solutions to address operational setbacks, ensuring consistent progress.
Coordinated cross-functional teams, fostering effective communication and teamwork.
Empowered team performance by creating environment conducive to idea exchange and collaboration.
Maintained up-to-date knowledge of industry trends and developments, leveraging insights for strategic planning purposes.
PROCUREMENT SUPERVISOR
PAKISTAN INTERNATIONAL AIRLINES
Karachi, Pakistan
2010.07 - 2024.08
Procurement of aircraft spares including Aircraft B747, B737, B777, A310, A320, ATR42 & ATR72.
Review purchase requisitions for clarity, compliance, detail, completeness, and obtain additional information considered necessary.
Conduct market research and supplier assessments to identify potential suppliers and evaluate their capabilities.
Lead formal negotiations (price, delivery schedule, and shipping locations).
Actively manage procurement process from order placement through receipt of products and subsequent payment of invoices.
Actively manage supplier performance through consistent communication to ensure proper adherence to purchase order terms and conditions.
Participate in invoice approval process to ensure that supplier invoices are in accordance with purchase order terms and conditions, and resolve issues as necessary.
Support implementation of procurement strategies that optimize cost, quality, and delivery of goods and services to meet organizational goals.
Work with quality assurance team to ensure all purchased materials meet company's quality standards.
Manage discrepancies, return of damage goods/wrong parts and get replacement or refund.
Provide advice and support to members on procurement matters, processes and activities across full Procurement Management Life Cycle.
Develop and maintain strong relationships with vendors and internal stakeholders.
Follow up on outstanding purchase orders and overdue items.
Provides procurement support for proposal efforts as required.
CUSTOMER SERVICE REPRESENTATIVE
PAKISTAN INTERNATIONAL AIRLINES
Karachi, Pakistan
2009.06 - 2010.06
Online reservations for airline customers.
Handling general quires regarding airlines operations.
Voice and email communication with airline customers.
Ensuring maintenance of performance and quality standards.
Handling of PIA Frequent Flyer Program members.
Education
BBA - BUSINESS
FEDERAL URDU UNIVERSITY
KARACHI
2005.01 - 2007.12
MBA - MARKETING
FEDERAL URDU UNIVERSITY
KARACHI
2008.01 - 2008.12
Skills
Ability to prioritize deliverables in line with organizational strategy
Excellent communication, collaboration & relationship building skills
Impeccable attention to detail and ability to work in a fast paced environment
In 2012 I performed as the coordinator in process automation of the procurement of aircraft spares, its evaluation, implementation and training of staff.
In 2017 I performed as the coordinator in successful launch of the ERP system, its evaluation, implementation and training of staff.
Passenger Service Supervisor (Baggage Services and Arrival) at Saudi Ground Services CompanyPassenger Service Supervisor (Baggage Services and Arrival) at Saudi Ground Services Company