Shahid Shamsher Mahmood

With over 15 years of experience building a strong reputation in the UAE real estate market, I have worked with leading companies such as Sheth Estate International, Aldar, Khidmah, Provis, Mansions Owners Association, and Infinity strata Management. My expertise spans Community Management, Property, Estate, Asset, Facility, and Crisis Management. I am certified in Community Management by the Dubai Land Department and have extensive experience in Community Management and Customer Service Management. My background includes identifying the community management requirements, and customer needs, clear communication, engaging with multicultural clients, and delivering outstanding customer service. I am a well-trained professional with a proven track record in community management and team supervision. I possess excellent skills in supervision, coordination, organization, problem-solving, customer service, communication, attention to detail, and teamwork.

• Successful Compliance with the regulations of DM, DLD, SIRA, DMCC, DDA and other authorities
• Budgets approval of over 50 communities from the regulator
• Manage the overall operations of a portfolio consisting of over 50 Communities located in different parts of Dubai, including Meydan, International City, JVC, Business Bay, and Dubai Silicon Oasis
• Training the team to meet the practical and professional requirements of the organization
• Successful Implementation of Inspection Processes along with Audits
• Successfully conceptualized and implemented better and more frequent methods of communication with the residents, stakeholders, board members, and developer achieving maximum results in developing and maintaining a better relationship with all Stakeholders
• Initiated and defused potential disagreements among Community Stakeholders
• Negotiating the annual maintenance contracts to reduce the annual service charges and provide better service at the same time
• Reengineered FM Contracts for better Output, Cost Effectiveness and Client Satisfaction
• Taking handover of new projects from the developer and contractors, handing it over to the appointed service provider
• Planning and organizing troubleshooting
• Preparation of reports and keeping records of all the statutory documents promptly
• Successfully executed Energy Saving methodologies for the community
• Carrying out the tendering process through Munaqasat for over 50 communities

• Mr. Jawad Hussain, Director OA Department-Infinity Strata, 052-1700788
• Mr. Sanaullah Khan, Health & Safety Advisor, 055-7309291
• Ms. Maria Sibal-Bariring, Operation Manager - Mansions Owners Association Management, 052-4190712
• Mr. Vladimir Zunic, Head of Community Management - Mansions Owners Association Management, 056-1778395