Summary
Overview
Work History
Education
Skills
Timeline
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Shahid Zaman

Shahid Zaman

Managing Director
Dubai

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Managing Director

Smart Secured Businessmen Services
Dubai
10.2020 - Current
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Trained new employees on proper protocols and customer service standards.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

Senior Network Engineer

Wardat al Sabah Technical Sercices LLC
Dubai
07.2014 - 08.2020
  • Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
  • Established and monitored key performance metrics to verify consistent compliance with important networking standards.
  • Backed up support desk team to handle user problems and technical concerns.
  • Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
  • Managed purchasing and installation of networking equipment such as core routers and switches.
  • Led planning and technical design activities for routine operations and special projects.
  • Planned and implemented effective disaster recovery and business continuity solutions.
  • Collaborated with vendors to identify best options for optimizing network performance.
  • Liaised with stakeholders to keep project goals and deadlines on target.

Network Engineer

Yousofzai Technical Services Company LLC
Dubai
06.2012 - 06.2014
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Initiated and managed network test facilities to verify network hardness and resilience.
  • Performed troubleshooting for Juniper, Cisco and packet analysis.
  • Recommended options for disaster recovery and remote access security.
  • Assisted with implementation and support of network monitoring tools.
  • Monitored network capacity and performance to diagnose and resolve complex network problems.
  • Managed, tracked and coordinated problem resolution and escalation processes.
  • Integrated data, voice and video networks for use in multi-site installations.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.

Education

Bachelor of Engineering - Computer Systems Engineering

NWFP University of Engineering & Technology
Peshawar Pakistan
01.2004 - 02.2008

MBA - Business Administration And Management

Lincoln University College
Dubai UAE
03.2017 - 10.2018

Skills

Mentoring and training

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Timeline

Managing Director

Smart Secured Businessmen Services
10.2020 - Current

MBA - Business Administration And Management

Lincoln University College
03.2017 - 10.2018

Senior Network Engineer

Wardat al Sabah Technical Sercices LLC
07.2014 - 08.2020

Network Engineer

Yousofzai Technical Services Company LLC
06.2012 - 06.2014

Bachelor of Engineering - Computer Systems Engineering

NWFP University of Engineering & Technology
01.2004 - 02.2008

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Shahid ZamanManaging Director