Shahid Zaman
Managing Director
Dubai
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Managing Director
Smart Secured Businessmen Services
Dubai
10.2020 - Current
- Led change and transformation across business areas to deliver benefits and align company resources.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Established personnel performance metrics to encourage efforts toward common goals.
- Prepared annual budgets with controls to prevent overages.
- Introduced new methods, practices and systems to reduce turnaround time.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Trained new employees on proper protocols and customer service standards.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Senior Network Engineer
Wardat al Sabah Technical Sercices LLC
Dubai
07.2014 - 08.2020
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Backed up support desk team to handle user problems and technical concerns.
- Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
- Managed purchasing and installation of networking equipment such as core routers and switches.
- Led planning and technical design activities for routine operations and special projects.
- Planned and implemented effective disaster recovery and business continuity solutions.
- Collaborated with vendors to identify best options for optimizing network performance.
- Liaised with stakeholders to keep project goals and deadlines on target.
Network Engineer
Yousofzai Technical Services Company LLC
Dubai
06.2012 - 06.2014
- Provided network support services for devices such as hubs, bridges, routers and other hardware.
- Initiated and managed network test facilities to verify network hardness and resilience.
- Performed troubleshooting for Juniper, Cisco and packet analysis.
- Recommended options for disaster recovery and remote access security.
- Assisted with implementation and support of network monitoring tools.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Managed, tracked and coordinated problem resolution and escalation processes.
- Integrated data, voice and video networks for use in multi-site installations.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
Education
Bachelor of Engineering - Computer Systems Engineering
NWFP University of Engineering & Technology
Peshawar Pakistan 01.2004 - 02.2008
MBA - Business Administration And Management
Lincoln University College
Dubai UAE 03.2017 - 10.2018
Skills
Mentoring and training
Business planning
Business Development
Strategic planning
Staff Management
Operations management
Problem solving skills
Business administration
Effective leader
Excellent presentation skills
Effective communication
Project Management
Security architecture and technologies
Networking protocol expertise
Network security architecture
Timeline
Managing Director
Smart Secured Businessmen Services
10.2020 - Current
MBA - Business Administration And Management
Lincoln University College
03.2017 - 10.2018
Senior Network Engineer
Wardat al Sabah Technical Sercices LLC
07.2014 - 08.2020
Network Engineer
Yousofzai Technical Services Company LLC
06.2012 - 06.2014
Bachelor of Engineering - Computer Systems Engineering
NWFP University of Engineering & Technology
01.2004 - 02.2008