Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Shahida Butt

Business Analyst - BSC Computer Science And Business Studies (UK)
Remote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Seasoned Business Analyst offering 15 years of Professional Services industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision making. Self-driven individual with a background working with C-Level Global Board Executives anProactive with 10 years product management experience in small start-up business environments. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

19
19
years of professional experience
1
1
Certification
1
1
Language

Work History

Digital Services Business Analyst

National Health Service UK, Frimley Health Care Trust
Remote
02.2022 - Current
  • Supporting Programme Director on roll out of new IT platform (Epic Patient Record System – EPIC roll out)
  • Work with newly created PMO (Directors) to establish framework and standardization of project documentation and end delivery
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Coordination and delivering training for digital learning workshops for operational hospital staff.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Performed gap analysis to identify areas of improvement.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Generated business intelligence reports to inform strategic decision-making.
  • Created dashboards to monitor and track key performance indicators.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.

Business Operations Manager

DaVita Corporate, Healthcare
03.2019 - 09.2021
  • Working with Group Chief Medical Officer to lead with expansion of clinical staff at newly acquired medical sites by DaVita Group
  • Devised strategies to boost staff morale due for excellent service resulting in new customer relationships.
  • Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.
  • Oversaw day-to-day business operations in clinics fostering deep professional relationships with clinic management.
  • Creation and reporting on how to develop incentive plans for operational clinic staff
  • Project Manage Diversity and Inclusion initiative across the 10 DaVita legal teams across countries
  • Research and collate operational data for Legal and Operations departments for board presentations materials
  • Planning offsite company events for DaVita Board Members across different entities of the business
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Developed and initiated projects, managed costs, and monitored performance.
  • Managed projects from procurement to commission.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Provided detailed project status updates to stakeholders and executive management.

HR Project Support Officer

British Standards Institute, BSI
02.2018 - 01.2019
  • Providing project management support for the BSI Global HR Transformation initiative including digitization project for processes through implementation of Workday software
  • Running HR functional workshop trainings for requirements gathering
  • Work with external vendors for RFP's (Request for Proposals)
  • Organizing, facilitating, minute take and draw action logs from multiple smaller projects running in parallel with the HR transformation project
  • Bringing in external vendors and suppliers at different points in the project to ensure project is aligned throughout different functions and lanes, this included working with the different HR functional leaders across Europe, Americas and APAC
  • Conducting research on various digital platforms Glassdoor, LinkedIn, Xing and others to track feedback for the ‘BSI Brand’
  • Reporting back findings to Exec team and solutions creation process for HR business partners on ensuring ‘positive’ experience
  • Represent the BSI Global HR Director when working with Executive Search Agencies to find and source C-Suite candidates, including producing profiles and escalating to Board for feedback
  • Ensuring a positive candidate experience for all potential C-Suite candidates
  • Drafted and submitted budget proposals to fulfill departmental needs while maintaining awareness of spending constraints.
  • Escalated challenges to senior personnel when important and maintained continuous communication to report progress.
  • Cultivated awareness of project management processes, tools and procedures.
  • Performed detailed business analytics to cultivate deeper understanding of requirements and determine HR's role in fulfillment.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.

Project Support Manager

Sopher & Co, UNHW
London
06.2013 - 11.2015
  • Developing plan and process to allocate resource alignment for busy UK tax season
  • Providing support to CEO by attending initial requirements scoping meetings with UNHW clients
  • Creating and aligning UHNW client portfolio in correct bucket lists for alignment against tax and accounting teams
  • Produce bi-monthly reports for outstanding client invoices and engaging with third party debt collection services to co-ordinate solutions
  • Connecting with external trainers, pull together proposals and training plans to upskill staff and arranging regular knowledge sharing events.
  • Performed data gathering and research to support sourcing and cross-functional projects.
  • Reviewed project materials and deliverables for adherence to methodologies and procedures.
  • Identified needed resources and distributed responsibilities to manage and execute project objectives and deliverables.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Analyzed project performance data to identify areas of improvement.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained and reviewed daily and weekly client reports.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
  • Collected and analyzed business data from various departments to prepare reports and presentations for management.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.

Program Support Manager

EY – Ernst & Young, Professional Services
London
06.2013 - 11.2015
  • Implementation of Program Execution Services initiative within EY Global on behalf of Global Advisory Director
  • Work with vendors and suppliers to deliver program design for creation of the Project Execution Team working to create critical pathways for business delivery within EY Global
  • Standardization of key PMO documentation
  • Support EY Global HR Partner in communications campaign to market and promote visibility of Program Execution Services within EY.

Corporate Communications & IR Manager

Kazakhmys PLC, Metals &Mining
11.2004 - 09.2015
  • Supporting Corporate Communications & IPO Project Manager throughout the IPO Public Offering process
  • Work with bookrunners and joint coordinators (Major Investment Banks and Law Firms co-ordinate due diligence processes) on IPO
  • Engage and manage external design teams and lead on yearly annual report brochure project
  • Jointly coordinate and produce management presentation slides for Institutional Investor Roadshows (working with JP Morgan, Credit Suisse and UBS)
  • Project Manage and deliver Kazakhmys tri-lingual corporate website
  • Lead and develop and roll out intranet site for head office and satellite remote branches
  • Supporting all aspects of Financial PR including preparation of board packs.

Systems Analyst

General Electric Corporation
New York
06.2004 - 07.2007


  • Project managed several key IT projects simultaneously
  • Conducting user workshops and developing functional requirements for GE business systems
  • Supervising remote external development team
  • Developed electronic document repository system for project documentation
  • Organized and lead training for call center staff for new system
  • Webcast administration; uploading all corporate websites to intranet
  • Deployment of Windows 2000 throughout GE Capital European businesses
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Resolved or escalated problem tickets to resolve user issues.
  • Researched and adopted new technologies to add value to existing offerings.
  • Gathered requirements and performed gap analysis through design workshops with users.

Education

Bachelor of Science - Computer Science & Business Administration

Brunel University
06.1996 - 07.1996

Skills

Basware, Concur, Quarkundefined

Certification

Location: West London & Dubai (U.A.E) – UK national

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Digital Services Business Analyst - National Health Service UK, Frimley Health Care Trust
02.2022 - Current
Business Operations Manager - DaVita Corporate, Healthcare
03.2019 - 09.2021
HR Project Support Officer - British Standards Institute, BSI
02.2018 - 01.2019
Project Support Manager - Sopher & Co, UNHW
06.2013 - 11.2015
Program Support Manager - EY – Ernst & Young, Professional Services
06.2013 - 11.2015
Corporate Communications & IR Manager - Kazakhmys PLC, Metals &Mining
11.2004 - 09.2015
Systems Analyst - General Electric Corporation
06.2004 - 07.2007
Brunel University - Bachelor of Science, Computer Science & Business Administration
06.1996 - 07.1996

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Shahida ButtBusiness Analyst - BSC Computer Science And Business Studies (UK)