Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
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Shahina Kalampra

Shahina Kalampra

Tour agent
sharjah

Summary

Detail-oriented professional with expertise in Microsoft Office applications, including Word, PowerPoint, and Excel. Proficient in CRS systems such as Sabre and Galileo, with strong skills in Arabic and English visa typing. Demonstrates excellent customer handling abilities, a friendly attitude, and well-mannered interactions. Possesses strong presentation and leadership skills, aiming to leverage these competencies to enhance organisational efficiency and customer satisfaction.

Overview

13
13
years of professional experience
2019
2019
years of post-secondary education

Work history

Team leader, sales operations

Corporate staff
Sharjah, Dubai
03.2020 - Current

Travel Consultant

Al Raha Tours
Sharjah
03.2013 - 01.2020
  • Handling Retail and Corporate clients
  • Helping and advising the prospects for taking Tickets, Visa, Hotels and Holiday packages
  • Arabic and English visa Typing
  • Following up Payments
  • Complaint Handling and day to day follow up

Front Office Executive and Customer Service Agent

Awal Al Fajr
Sharjah
03.2012 - 06.2013
  • Office administration and handling front office
  • Arabic and English visa Typing
  • Online Documents Preparation For Immigration documents
  • Keeping daily reports
  • Reporting to concerned authorities

Education

Diploma - Counselling and Psychotherapy

Kerala Government

Advanced course - Training Counsellors and Psychotherapists

Nadakkavil Hospital Valanchery

Basic course - Clinical Hypnotherapy

Nadakkavil Hospital Valanchery

Diploma in Commerce - Degree Closing Entries and Ledger Accounts Finance

Ajman University

Higher secondary education - Kerala Board of Higher Secondary Education

Master's College Kuttippuram

SSLC - Kerala Board of Secondary Education

Girls High School Ponnani

Skills

Microsoft Office: Word

  • Microsoft Office: Power Point
  • Microsoft Office: Excel
  • CRS (Sabre & Galileo & Amadeus)
  • Arabic visa Typing
  • English visa Typing
  • Excellent customer handling skill
  • Friendly attitude
  • Well manners
  • Presentation skills
  • Leadership skills

Personal Information

  • Passport Number: V4876349
  • Passport Date Of Issue: 12/15/21
  • Passport Place Of Issue: Kozhikode
  • Passport Expiry Date: 12/14/31
  • Father's Name: Mohammed Ashraf
  • Date of birth: 03/29/93
  • Gender: Female
  • Nationality: Indian
  • Marital status: Married
  • Religion: Muslim
  • Visa status: Valid UAE Driving License

Custom

I hereby declare that all the details given above are true, complete and correct to best of my knowledge and belief.

Timeline

Team leader, sales operations

Corporate staff
03.2020 - Current

Travel Consultant

Al Raha Tours
03.2013 - 01.2020

Front Office Executive and Customer Service Agent

Awal Al Fajr
03.2012 - 06.2013

Advanced course - Training Counsellors and Psychotherapists

Nadakkavil Hospital Valanchery

Basic course - Clinical Hypnotherapy

Nadakkavil Hospital Valanchery

Diploma in Commerce - Degree Closing Entries and Ledger Accounts Finance

Ajman University

Higher secondary education - Kerala Board of Higher Secondary Education

Master's College Kuttippuram

SSLC - Kerala Board of Secondary Education

Girls High School Ponnani

Diploma - Counselling and Psychotherapy

Kerala Government
Shahina KalampraTour agent