Summary
Overview
Work History
Education
Skills
Websites
Disclaimer
CAREER CONTOUR
DUTIES AND RESPONSIBILITIES HELD IN BANKING INDUSTRY
Timeline
Generic
SHAHIR KABEER

SHAHIR KABEER

DUBAI

Summary

Results-driven professional with 14 years of experience in Wealth Management and Financial Portfolio Management. Demonstrated success in enhancing customer satisfaction and meeting business objectives through exceptional service delivery. Expertise in client relationship management, fixed income securities advisory, and offshore investment solutions. Strong strategic planning and interpersonal skills contribute to product growth and client retention.

Overview

18
18
years of professional experience

Work History

Relationship Manager

DAINTREE GROUP FZE
04.2024 - Current
  • Analyzed client financial statements to provide tailored advice and financial products.
  • Identified customer needs and created customized solutions to boost satisfaction.
  • Developed strategies for attracting new customers while retaining existing clientele.
  • Facilitated informed decision-making by delivering expert financial advice.
  • Recognized cross-selling and upselling opportunities to meet clients' objectives.

Insurance Specialist

METLIFE and EMIRATES NBD – UAE
03.2017 - 03.2024
  • Evaluated financial data to develop optimal asset allocation models for investors.
  • Managed mutual fund portfolios through comprehensive research and rigorous fund selection.
  • Crafted tailored financial plans to meet unique investor needs.
  • Engaged with investors to clarify goals and enhance strategic approaches.
  • Monitored performance of investment funds to ensure achievement of portfolio objectives.
  • Analyzed financial statements to assess appropriate coverage levels for clients.
  • Cultivated customer relationships to expand clientele and enhance retention.

Relationship Manager

WEHBE Financial Services - UAE
01.2013 - 02.2017
  • Developed and implemented customized insurance plans aligned with client needs.
  • Responded promptly to client inquiries about coverage options.
  • Generated detailed reports on sales activities and client interactions.
  • Researched competitive rates and benefits offered by industry providers.
  • Scheduled meetings with prospective clients to present available products and services.

Project Associate

VODAFONE QATAR (VODAFONE MONEY TRANSFER) – QATAR
01.2011 - 07.2012
  • Summarized project outcomes in presentations for senior management review.
  • Identified potential project risks and developed effective mitigation strategies.
  • Contributed to team brainstorming sessions to foster creative problem-solving ideas.

Customer Service Officer

HSBC – UAE
07.2007 - 11.2010
  • Generated new business leads by cross-selling banking products to existing customers.
  • Assisted customers in comprehending various banking product features and services.
  • Collaborated with internal teams to uphold compliance with banking regulations.
  • Identified sales opportunities and devised strategies for account acquisition.
  • Ensured adherence to all applicable laws regarding banking services.
  • Tracked customer requests from initial contact to resolution.
  • Resolved disputes and complaints efficiently while maintaining a friendly demeanor.

Education

CII Certification in Investment Planning - CII

CHARTERED INSTITUTE OF SECURITIES AND INVESTMENTS
01.2023

LOMA Certification in Insurance Fundamentals -

LIFE OFFICE MANAGEMENT ASSOCIATION - LOMA
01.2021

CISI Certification in International Certification Wealth & Investments Management - ICWIM – Level 3

CHARTERED INSTITUTE OF SECURITIES AND INVESTMENTS
01.2020

Master in Business Administration (MBA) - FINANCE/MARKETING

CRESCENT BUSINESS SCHOOL
CHENNAI, INDIA
01.2007

Skills

  • Financial analysis
  • Client relationship management
  • Customer retention strategies
  • Cross-selling techniques
  • Investment portfolio management
  • Risk assessment

Disclaimer

I hereby declare that the details furnished above are true to the best of my knowledge. Shahir Kabeer

CAREER CONTOUR

  • Insurance and investment specialist with over 14 years of experience in the UAE, with a thorough knowledge of financial products and services, financial markets, and economic environments
  • Certification from CISI, CII, and LOMA as per the SCA guidelines in the UAE
  • Conduct team sessions to discuss business strategies, customer prospecting, policy updates, and implementing best industry practices for sourcing and retaining businesses in the unit
  • Generating bancassurance revenue from the business banking unit of Emirates NBD Bank in partnership with MetLife as the provider
  • Participate in sales calls with the team and close potential customers by diligently following the sales process management
  • Managing investors' investment portfolios on wealth management products such as mutual funds, structured notes, fixed income securities, and insurance products
  • Handling a team of 40 team members in their investment-related queries and helping them assist their client meetings and further relationship process
  • Having a proven track record of working in a fast-paced environment, meeting the organizational goals and objectives in junior and senior level management
  • Acquired specialist knowledge in handling customer objections and managing customer expectations at all levels of the relationship process
  • Customized in-depth analysis into individual and corporate financials, facilitating offshore account services from international providers such as MetLife, Zurich International, Generali, Friends Provident International, Royal London 360, and Old Mutual International (Royal Skandia)

DUTIES AND RESPONSIBILITIES HELD IN BANKING INDUSTRY

  • New business and revenue generation to the unit
  • Ensuring customer satisfaction at all levels
  • Team building
  • Risk analysis
  • Compliance
  • Operations
  • Training

Timeline

Relationship Manager

DAINTREE GROUP FZE
04.2024 - Current

Insurance Specialist

METLIFE and EMIRATES NBD – UAE
03.2017 - 03.2024

Relationship Manager

WEHBE Financial Services - UAE
01.2013 - 02.2017

Project Associate

VODAFONE QATAR (VODAFONE MONEY TRANSFER) – QATAR
01.2011 - 07.2012

Customer Service Officer

HSBC – UAE
07.2007 - 11.2010

CII Certification in Investment Planning - CII

CHARTERED INSTITUTE OF SECURITIES AND INVESTMENTS

LOMA Certification in Insurance Fundamentals -

LIFE OFFICE MANAGEMENT ASSOCIATION - LOMA

CISI Certification in International Certification Wealth & Investments Management - ICWIM – Level 3

CHARTERED INSTITUTE OF SECURITIES AND INVESTMENTS

Master in Business Administration (MBA) - FINANCE/MARKETING

CRESCENT BUSINESS SCHOOL
SHAHIR KABEER