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Open to workWork Type
Full timeLocation Preference
HybridLocation: Al Ain, UAE
Open to relocation: Yes
Open To Work
SHAHLA AWAD ABASS MOHAMMED
Al Ain
Work Preference
Summary
Certified Professional Coder (CPC) with leadership experience in Revenue Cycle Management (RCM) and inpatient case management. Managed multidisciplinary teams to deliver high-quality patient care and streamline workflows, achieving compliance with CARF and ISO accreditation standards. Built strong cross-functional relationships and transformed operational processes into measurable outcomes.
Overview
3
3
Languages
1
1
Certification
11
11
years of professional experience
Work History
Case Manager - Inpatient Services
Revital Rehabilitation Hospital
01.2024 - Current
- Managed caseload of 7 inpatient rehabilitation cases, coordinating care and discharge planning with physicians, families, and multidisciplinary clinical teams to ensure seamless patient transitions.
- Restructured case management workflows and developed new department policies, streamlining inpatient prior authorizations for LTC and PAR.
- Coordinated emergency transfers with external hospitals and assisted in CARF and ISO accreditation audit preparation, reinforcing hospital compliance and quality assurance.
Head of RCM
Revital Rehabilitation Hospital
01.2024 - 01.2026
- Restructured RCM department, managed team of 7 medical coders, and developed departmental policies to enhance coding accuracy and compliance.
- Enhanced claims accuracy and reimbursement turnaround through coding oversight and represented hospital in Daman and JAWDA regulatory audits.
- Consulted for medical centres on Daman CAPA responses and contributed to CARF and ISO accreditation audit preparations for hospital.
Medical Coding Trainer
Newton Training Centre
01.2022 - 01.2024
- Trained students in ICD-10-CM, CPT, and HCPCS coding to prepare for CPC certification, enhancing their knowledge and skills in medical coding.
- Developed comprehensive training materials on RCM principles, insurance processes, and anatomy fundamentals to support effective learning outcomes.
- Mentored learners to build subject confidence and competence.
- Delivered training programmes within allocated timeframes.
- Conducted regular assessments to evaluate trainee progress and identified areas requiring further attention.
Coordinator
Ahmed AlHabsi Trading
01.2018 - 01.2019
- Managed customer inquiries and developed reporting tools to enhance data analysis and improve client communication.
- Answered mailed, emailed, telephoned and in-person requests for service and information.
- Monitored staff performance and developed improvement plans.
- Facilitated communication between departments, streamlining workflow and enhancing team collaboration.
Administrative Manager
Paradise Medical Centre
01.2016 - 01.2018
- Managed daily administrative operations, ensuring medical staff documentation compliance and readiness for audits.
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Monitored staff performance and developed improvement plans.
Education
Master of Business Administration (MBA) - Healthcare Management
Preston Institute of Management Sciences
Pakistan09-2026
Bachelor of Science - Microbiology
Sindh University
Pakistan01-2011
Skills
- Inpatient case management
- Discharge planning
- Multidisciplinary care coordination
- Quality assurance
- Accreditation readiness
- Revenue cycle management
- Medical coding
- Team leadership and training
- Patient discharge planning
Languages
English
Proficient
C2
Arabic
Proficient
C2
Urdu
Intermediate
B1
Certification
- AAPC-certified
- CPHQ-certified
- ISO9001-2008 certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Case Manager - Inpatient Services
Revital Rehabilitation Hospital
01.2024 - Current
Head of RCM
Revital Rehabilitation Hospital
01.2024 - 01.2026
Medical Coding Trainer
Newton Training Centre
01.2022 - 01.2024
Coordinator
Ahmed AlHabsi Trading
01.2018 - 01.2019
Administrative Manager
Paradise Medical Centre
01.2016 - 01.2018
Master of Business Administration (MBA) - Healthcare Management
Preston Institute of Management Sciences
Bachelor of Science - Microbiology
Sindh University