SHAHNAZ HAMID
Dubai
Summary
Dedicated Australian Registered Nurse with over 9 years of clinical experience in emergency and critical care settings across Australia and Dubai, specializing in adult and pediatric patient care in Emergency Departments, ICUs, PICUs, and NICUs. Expertise in high-acuity patient assessment, emergency response, and clinical decision-making, complemented by a proven track record in care coordination and multidisciplinary collaboration. Committed to mentoring junior nurses through structured preceptorships while thriving in diverse, multicultural healthcare environments that prioritize safe, compassionate, and patient-centered care. DHA licensed and equipped with advanced clinical skills and leadership capabilities to enhance the delivery of high-quality healthcare services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nurse in Charge
Al Zahra Hospital
DUBAI, UAE
01.2026 - Current
- Provided clinical leadership and operational oversight for a busy medical ward delivering high-quality, patient-centred care to patients of all ages, including adult and paediatric populations with medical, pre-operative, and post-operative conditions.
- Managed daily ward operations including patient flow, bed management, staff allocation, and coordination of admissions, discharges, and interdepartmental transfers to ensure efficient workflow and continuity of care.
- Supervised and supported nursing staff to ensure adherence to clinical policies, patient care standards, and infection prevention protocols, maintaining a safe and therapeutic environment.
- Conducted regular clinical rounds to assess patient conditions, monitor progress, identify early signs of deterioration, and implement timely nursing interventions.
- Coordinated care for medical, surgical, and perioperative patients, ensuring appropriate preparation for procedures and effective monitoring during the post-operative recovery phase.
- Responded promptly to medical emergencies and acute patient deterioration, initiating escalation protocols and collaborating with physicians and rapid response teams.
- Delegated nursing tasks effectively based on staff competencies while maintaining accountability for safe patient care and optimal workload distribution.
- Facilitated effective communication and collaboration with multidisciplinary teams, including physicians, allied health professionals, and support services, to optimize patient outcomes.
- Mentored and supported junior nurses, new staff, and nursing students, promoting clinical competency, professional development, and adherence to best practice standards.
- Ensured accurate and timely clinical documentation, medication administration, and compliance with regulatory and accreditation standards.
- Managed staffing coordination and shift allocation to maintain safe nurse-to-patient ratios and adequate coverage during all shifts.
- Participated in multidisciplinary case discussions and care planning for patients with complex medical or surgical conditions.
- Promoted patient and family education, providing clear explanations regarding diagnoses, treatment plans, medications, and post-discharge self-care instructions.
- Managed ward resources and medical supplies to ensure availability of essential equipment while maintaining cost-effective resource utilization.
- Supported quality improvement initiatives, incident reporting, and risk management processes to enhance patient safety and healthcare service delivery.
Virtual Triage Registered Nurse - Part Time
Northern Health
Melbourne, Australia
07.2025 - Current
- Conducted comprehensive triage and assessment of adult and paediatric patients in a virtual setting.
- Delivered timely, evidence-based healthcare advice within scope of practice.
- Initiated and coordinated appropriate referral pathways, engaging with internal teams, external stakeholders, and community services.
- Recognised and escalated patient deterioration while ensuring safe, high-quality, patient-centred care.
- Reassessed patients in virtual waiting rooms and provided follow-up consultations to support continuity of care.
- Maintained accurate and timely clinical documentation in accordance with organisational standards.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Acted as a clinical role model, advocating for patients and upholding confidentiality, equity, and person-centred care principles.
- Contributed to departmental quality improvement, risk management, and patient safety initiatives, including evaluation and continuous improvement processes.
- Promoted a culture of safety, innovation, and inclusivity by engaging in professional development, feedback, and team collaboration.
Casual Emergency Department Nurse
Werribee Mercy Hospital
Melbourne
08.2024 - 09.2025
- Reduced the risk of complications by closely monitoring vital signs, administering medications, and ensuring proper intervention when necessary.
- Provide emergency nursing care for a wide range of adult and paediatric clinical presentations.
- Decreased wait times for patients by efficiently triaging and prioritizing cases based on severity and urgency.
Emergency Department Nurse - Part time
Royal Children's Hospital (RCH)
Melbourne, Australia
11.2021 - 08.2025
- Deliver specialised emergency care to critically ill neonates, infants, and children across a high-acuity tertiary paediatric setting.
- Provide stabilisation and management for complex presentations including cardiac arrest, respiratory failure, sepsis, seizures, and trauma.
- Rotate through resuscitation and triage areas, executing advanced assessments and prioritisation under pressure.
- Skilled in high-level procedures including venipuncture, ECGs, and ultrasound-guided cannulation in children.
- Actively participate in emergency response codes (Code Blue, Trauma Calls), contributing to paediatric airway management and critical interventions.
- Experienced in airway management including bag-valve-mask ventilation, oral and nasal airway insertion, and suctioning.
- Support rapid sequence intubation (RSI) and management of difficult airways in collaboration with the paediatric emergency and anaesthetic team.
- Collaborate with PICU/NICU for seamless handover and care transition of critically ill patients.
- Support the Nurse in Charge with ED flow coordination: tracking key performance indicators, streamlining patient transfers, and delegating disposition planning.
- Maintain accurate EMR documentation and uphold clinical safety standards.
- Serve as a preceptor, mentoring new graduates and students through structured education and bedside coaching.
- Designated Hand Hygiene Auditor, ensuring compliance with infection prevention protocols across the department.
- Partner with medical and allied health professionals to deliver holistic, family-centred care.
Registered Nurse -ED - Part time
Northern Health
Epping
04.2018 - 10.2021
- Provided nursing care in a busy metropolitan ED for both adults and children.
- Completed the STEP Emergency Department Upskilling Program.
- Actively participated in patient flow coordination and disposition planning with the in-charge nurse.
- Escalated and managed deteriorating adult and paediatric patients including those requiring ICU care.
- Assisted with trauma assessments and resuscitations.
- Performed IV insertions and administered high-risk medications.
- Performing and analysing ECG.
- Supported COVID-19 screening, swabbing, and care for critically unwell patients in isolation.
- Mentored junior staff and facilitated on-the-job clinical teaching.
Undergraduate Nurse - Emergency Department - Part Time
Northern Health
Epping
05.2017 - 03.2018
- Gained foundational experience in emergency care and prioritisation of clinical presentations.
- Developed skills in triage, patient observation, and clinical documentation.
- Demonstrated strong clinical skills through successful completion of all required nursing rotations, including medical-surgical, paediatrics, obstetrics-gynaecology, and mental health settings.
- Displayed strong organizational skills in managing multiple responsibilities simultaneously while maintaining a keen attention to detail.
- Assisted in developing individualized care plans for patients, considering specific needs and goals.
- Demonstrated strong clinical reasoning skills when assessing patients' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Uphold professional nursing standards and ethical principles when advocating for patients' rights, respecting their autonomy, and always maintaining confidentiality.
Education
Critical care in Nursing
University of Melbourne
01-2024
Nursing
La Trobe University
12-2016
Master of Science - Masters of Nursing in Leadership And Management
La Trobe University
Melbourne, Australia11-2027
Skills
Core Clinical and Leadership Skills
- Clinical Leadership and Shift Coordination
- Nurse in Charge (In-Charge) Ward Management
- Emergency and Critical Care Management
- Adult and Paediatric Patient Care
- Trauma Assessment and Triage
- Advanced Life Support (ALS) and Basic Life Support (BLS)
- Airway Assessment and Management
- High-Risk Medication Administration and Safety
- Intravenous Therapy and Ultrasound-Guided Cannulation
- Emergency Response and Resuscitation Management
- Clinical Prioritisation and Rapid Decision-Making
Operational and Quality Management
- Emergency Department Flow Coordination
- Key Performance Indicator (KPI) Monitoring and Performance Analysis
- Quality Improvement and Patient Safety Initiatives
- Infection Prevention and Control Compliance
- Hand Hygiene Auditing and Clinical Governance
- Accurate Clinical Documentation and Medical Record Management
Education, Mentorship and Collaboration
- Preceptorship and Mentorship of Junior Nurses
- Clinical Education and Student Supervision
- Multidisciplinary Team Collaboration
- Staff Support and Professional Development
- Patient Advocacy and Family-Centred Care
Certification
- Dubai Health Authority License: 94897018
- Australian Health Practitioner Regulation Agency (AHPRA):NMW0002105549
Timeline
Nurse in Charge
Al Zahra Hospital
01.2026 - Current
Virtual Triage Registered Nurse - Part Time
Northern Health
07.2025 - Current
Casual Emergency Department Nurse
Werribee Mercy Hospital
08.2024 - 09.2025
Emergency Department Nurse - Part time
Royal Children's Hospital (RCH)
11.2021 - 08.2025
Registered Nurse -ED - Part time
Northern Health
04.2018 - 10.2021
Undergraduate Nurse - Emergency Department - Part Time
Northern Health
05.2017 - 03.2018
Nursing
La Trobe University
Critical care in Nursing
University of Melbourne
Master of Science - Masters of Nursing in Leadership And Management
La Trobe University