Shahnewaz Kabir

• Cleaned and sanitized surfaces, tools and equipment.
• Restocked condiments, beverages and utensils per expected use levels.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Prepared ingredients and recipe components ahead of time.
• Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
• Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
• Increased productivity with proper machine loading, ensuring optimal water usage and detergent distribution.
• Examined dried clothes to identify stains, tears and issues.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
• Collaborated with team members to achieve monthly sales targets.

• Developed rapport with clientele through friendly interactions and personalized service experiences.
• Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
• Processed cash, check and credit card payments.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Responded quickly to customer inquiries, answering questions and offering insight into products.
• Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Worked flexible hours across night, weekend, and holiday shifts.