SHAHRUKH WARIS
Sharjah,U.A.E
Summary
Experienced professional with a strong background in customer service and hospitality, event and project management, sales and promotions, and team leadership. Proficient in Microsoft Office, including Excel and Word. Adept at leading teams to achieve organisational goals while ensuring exceptional service delivery. Seeking to leverage skills in a dynamic environment to drive success and growth.
Overview
4
4
Languages
9
9
years of professional experience
Work history
Host
Chanel
Dubai
12.2025 - 08.2026
- Greet clients at the door in a professional and friendly manner
- Manage appointments and assign clients to Fashion advisors
- Assist with any other support at the store if requested by the store manager
Host
Cartier
Dubai
12.2025 - 05.2026
- Greet clients at the door in a professional and friendly manner
- Offer clients refreshments, including coffee, water, and snacks
- Assist with any other support at the store if requested by the store manager
Organizer
Sharjah Bookfair
Sharjah
11.2025 - 11.2025
- Drove customer satisfaction with meticulous planning of projects.
- Promoted a positive work environment by managing conflicts effectively.
- Led volunteer teams, resulting in successful community outreach programmes.
Promoter
Jetour Car Display
Dubai
05.2025 - 05.2025
- Promoted Jetour cars to potential customers during exhibitions.
- Provided detailed information on car models, features, and offers.
- Engaged visitors and created a welcoming environment to boost interest.
Zone Manager
Burj to Burj Marathon
Dubai
01.2024 - 01.2026
- Managed relay zone operations and coordinated with ushers.
- Resolved on-ground participant issues efficiently.
Host - Supervisor
FIFA World Cup Qatar 2022
Qatar
11.2022 - 12.2022
- Delivered premium hospitality and customer service to VIP delegates.
- Managed access control with tickets and wristbands.
Merchandiser
Shell
Dubai
10.2022
- Operated Shell kiosk and promoted products to global customers.
- Conducted stock checks and submitted daily sales reports.
Ticket Specialist
Expo 2020 Dubai
Dubai
09.2021 - 03.2022
- Upsold tickets and provided comprehensive customer support.
- Prepared and submitted end-of-day reports.
Project Supervisor
Majid Al Futtaim
Dubai
02.2018 - 07.2024
- Conducted customer satisfaction surveys and reported insights to management.
- Trained and supervised team members to achieve project milestones.
- Ensured all projects were completed on time and met quality standards.
Education
High School -
Al Amaal English High School
Sharjah 03.2005 - 03/2017
Skills
- Customer Service & Hospitality
- Event & Project Management
- Sales & Promotions
- Team Leadership
- Microsoft Office (Excel & Word)
LANGUAGES
English (Fluent)
Urdu (Native)
Punjabi (Native)
Arabic (Intermediate B2)
OTHER EVENTS
- Host OneDistrict
- Host Adic St Regis
- Brand Ambassador ,F1-Big Ticket
- Supervisor Adnoc Marathon
- Supervisor Icom Dubai
- Exibitor Forex
- Host-Dp World Tour Campionship 2025
- Host-Mansour Festival
- Cashier | PUBG Event, Liwa, Abu Dhabi
- Host-Luxury Real estate , Port Rashid
- Host Dp World Dubai Invitational
- Sales Promoter – Honor & Canon Gitex
- Host – Middle East Energy 2024, Deals Exhibition
- Fire Marshal – Dubai Autodrome
Timeline
Host
Cartier
12.2025 - 05.2026
Host
Chanel
12.2025 - 08.2026
Organizer
Sharjah Bookfair
11.2025 - 11.2025
Promoter
Jetour Car Display
05.2025 - 05.2025
Zone Manager
Burj to Burj Marathon
01.2024 - 01.2026
Host - Supervisor
FIFA World Cup Qatar 2022
11.2022 - 12.2022
Merchandiser
Shell
10.2022
Ticket Specialist
Expo 2020 Dubai
09.2021 - 03.2022
Project Supervisor
Majid Al Futtaim
02.2018 - 07.2024
High School -
Al Amaal English High School
03.2005 - 03/2017