SHAHRUKH WARIS
Sharjah,U.A.E
Summary
Experienced professional with a strong background in customer service and hospitality, event and project management, sales and promotions, and team leadership. Proficient in Microsoft Office, including Excel and Word. Adept at leading teams to achieve organisational goals while ensuring exceptional service delivery. Seeking to leverage skills in a dynamic environment to drive success and growth.
Overview
4
4
Languages
9
9
years of professional experience
Work history
Host
Chanel
Dubai
2025.12 - 2026.08
- Greet clients at the door in a professional and friendly manner
- Manage appointments and assign clients to Fashion advisors
- Assist with any other support at the store if requested by the store manager
Host
Cartier
Dubai
2025.12 - 2026.05
- Greet clients at the door in a professional and friendly manner
- Offer clients refreshments, including coffee, water, and snacks
- Assist with any other support at the store if requested by the store manager
Organizer
Sharjah Bookfair
Sharjah
2025.11 - 2025.11
- Drove customer satisfaction with meticulous planning of projects.
- Promoted a positive work environment by managing conflicts effectively.
- Led volunteer teams, resulting in successful community outreach programmes.
Promoter
Jetour Car Display
Dubai
2025.05 - 2025.05
- Promoted Jetour cars to potential customers during exhibitions.
- Provided detailed information on car models, features, and offers.
- Engaged visitors and created a welcoming environment to boost interest.
Zone Manager
Burj to Burj Marathon
Dubai
2024.01 - 2026.01
- Managed relay zone operations and coordinated with ushers.
- Resolved on-ground participant issues efficiently.
Host - Supervisor
FIFA World Cup Qatar 2022
Qatar
2022.11 - 2022.12
- Delivered premium hospitality and customer service to VIP delegates.
- Managed access control with tickets and wristbands.
Merchandiser
Shell
Dubai
2022.10
- Operated Shell kiosk and promoted products to global customers.
- Conducted stock checks and submitted daily sales reports.
Ticket Specialist
Expo 2020 Dubai
Dubai
2021.09 - 2022.03
- Upsold tickets and provided comprehensive customer support.
- Prepared and submitted end-of-day reports.
Project Supervisor
Majid Al Futtaim
Dubai
2018.02 - 2024.07
- Conducted customer satisfaction surveys and reported insights to management.
- Trained and supervised team members to achieve project milestones.
- Ensured all projects were completed on time and met quality standards.
Education
High School -
Al Amaal English High School
Sharjah 2005.03 - 03/2017
Skills
- Customer Service & Hospitality
- Event & Project Management
- Sales & Promotions
- Team Leadership
- Microsoft Office (Excel & Word)
LANGUAGES
English (Fluent)
Urdu (Native)
Punjabi (Native)
Arabic (Intermediate B2)
OTHER EVENTS
- Host OneDistrict
- Host Adic St Regis
- Brand Ambassador ,F1-Big Ticket
- Supervisor Adnoc Marathon
- Supervisor Icom Dubai
- Exibitor Forex
- Host-Dp World Tour Campionship 2025
- Host-Mansour Festival
- Cashier | PUBG Event, Liwa, Abu Dhabi
- Host-Luxury Real estate , Port Rashid
- Host Dp World Dubai Invitational
- Sales Promoter – Honor & Canon Gitex
- Host – Middle East Energy 2024, Deals Exhibition
- Fire Marshal – Dubai Autodrome
Timeline
Host
Cartier
2025.12 - 2026.05
Host
Chanel
2025.12 - 2026.08
Organizer
Sharjah Bookfair
2025.11 - 2025.11
Promoter
Jetour Car Display
2025.05 - 2025.05
Zone Manager
Burj to Burj Marathon
2024.01 - 2026.01
Host - Supervisor
FIFA World Cup Qatar 2022
2022.11 - 2022.12
Merchandiser
Shell
2022.10
Ticket Specialist
Expo 2020 Dubai
2021.09 - 2022.03
Project Supervisor
Majid Al Futtaim
2018.02 - 2024.07
High School -
Al Amaal English High School
2005.03 - 03/2017