SHAHZAIB ISHAQ
Summary
Results-driven professional with experience in driving, supervision, and sales. Currently a Light Duty Driver, ensuring safe and timely passenger transport through effective route optimisation. Previously supervised staff and maintained production standards in a supervisory role. As a Sales and Customer Service Representative, enhanced customer relationships and contributed to significant sales growth. Committed to advancing customer service and pursuing leadership opportunities in the transportation sector.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Light Duty Driver
Al Salaam Limousine LLC
07.2023 - Current
- Invested personal vehicle in limousine company partnered with RTA, Uber, Careem, Bolt, Yango, and other ride apps to enhance service offerings.
- Managed vehicle cleanliness, ensuring a comfortable and hygienic environment for all passengers.
- Streamlined travel operations, ensuring timely and organised passenger transport.
- Maintained a professional demeanour and appearance, fostering positive interactions with passengers and clients.
- Transported passengers safely to destinations, adhering strictly to traffic laws and road safety guidelines.
- Monitored traffic reports and weather conditions, adjusting routes to avoid delays and ensure passenger safety.
- Conducted daily vehicle maintenance checks, identifying and reporting issues to ensure reliable service and prevent breakdowns.
- Provided assistance to passengers with luggage and mobility needs, ensuring a comfortable and supportive experience.
Supervisor
Target Marble Trading LLC
Ajman
10.2021 - 07.2023
- Provided clear staff instructions to meet production targets.
- Tracked inventory levels and placed orders to maintain adequate stock.
- Monitored worker behaviours and enforced standards for consistent safety protections.
- Cultivated positive working environment to enhance teamwork and collaboration.
- Planned and communicated daily manufacturing tasks and targets.
- Facilitated communication between senior management and staff, acting as a liaison.
- Checked work throughout production phases for good quality control.
- Updated safety protocols to minimise workplace accident risks.
- Went at the sites to make sure work goes as per the requirement.
- Oversaw external and internal work operations to ensure efficiency.
Sales and Customer Service Representative
Mumbai Marble Trading
Sharjah
06.2017 - 09.2021
- Increased sales targets by developing and maintaining strong relationships with new and existing customers.
- Managed and resolved customer complaints efficiently, providing satisfactory solutions to enhance customer experience.
- Informed customers of promotions and special offers to increase sales and revenue.
- Managed returns and exchanges with a focus on retaining customer trust and satisfaction.
- assisted clients in selecting marble based on their requirements
- ensured accurate measurements for marble cutting as needed
- performed multiple roles in this position, including
- managing the accounts of goods sold and purchased
- directed workers to complete jobs without errors
- Operated forklift to efficiently load and unload goods from delivery trucks.
- operated the marble lifting crane to shift, load and unload the marble
Education
Certificate of Higher Education - Computer Science
Punjab College Gujranwala
Pakistan01-2016
Skills
- Safe driving practices
- Traffic laws knowledge
- Safe driving principles
- Vehicle inspection
- Route optimization
- Quality control
- Time management
- Client relations
- Client interaction
- Staff supervision
- Multitasking
- Adaptable communication
- Service excellence
- Communication
- Positive attitude
Languages
English
Upper Intermediate
B2
Urdu
Proficient
C2
Arabic
Intermediate
B1
Hindi
Proficient
C2
Certification
- [Type] Valid UAE Licence
Timeline
Light Duty Driver
Al Salaam Limousine LLC
07.2023 - Current
Supervisor
Target Marble Trading LLC
10.2021 - 07.2023
Sales and Customer Service Representative
Mumbai Marble Trading
06.2017 - 09.2021
Certificate of Higher Education - Computer Science
Punjab College Gujranwala