SHAIK MAHAMMAD AKRAM
Dubai,UAE
Summary
Dedicated IT professional with expertise in LAN/WAN setups, DNS, DHCP, VLANs, and network security. Proficient in managing Windows Server environments (2012/2016/2019) and Active Directory. Demonstrates strong problem-solving skills and troubleshooting abilities for hardware and software issues. Skilled in Microsoft Office 365 with a proactive work ethic and effective multitasking capabilities. Committed to enhancing organisational efficiency through adaptable time management and a focus on continuous improvement.
Overview
1
1
year of professional experience
Work History
System and Network Administrator
L V Prasad Eye Institute
Hyderabad, India
11.2023 - 12.2024
- Configured and managed Windows Server environments (2012/2016/2019), including user account creation and domain management
- Installed, configured, and maintained desktop systems, servers, and networking infrastructure to ensure seamless operations
- Performed troubleshooting for hardware, software, and network issues, resolving problems to reduce system downtime
- Monitored IT assets and maintained accurate hardware/software inventories
- Configured network devices (Sonic Points, D-Link routers) and implemented basic switch setups
- Assisted with VLAN setups, LAN/WAN optimization, and DNS/DHCP management
- Supported peripheral devices like network printers, surveillance cameras, and biometric systems
- Applied Group Policies and managed Active Directory tasks, improving security and user access control
- Contributed to backup management using Acronis Cyber Protect to ensure data integrity
- Proactively developed advanced skills in network security and system optimization
- Key Achievements:
- Reduced system downtime by 15% through proactive maintenance
- Improved network efficiency by implementing VLAN setups and optimizing resource allocation
Education
Bachelor of Commerce - Computer Applications
Yogi Vemana University
Kadapa, india /2020 - /2023
Intermediate - MEC
Sri Chaitanya Junior College
Kadapa, India /2018 - /2020
Skills
- LAN/WAN setups
- DNS
- DHCP
- VLANs
- Network Security
- Windows Server (2012/2016/2019)
- Active Directory
- Troubleshooting hardware/software issues
- Microsoft Office 365
- Effective multitasking
- Time management
- Adaptable
- Proactive work ethic
- Strong problem-solving
- Troubleshooting abilities
Languages
English
Fluent
Hindi
Fluent
Telugu
Fluent
Urdu
Native
Timeline
System and Network Administrator
L V Prasad Eye Institute
11.2023 - 12.2024
Bachelor of Commerce - Computer Applications
Yogi Vemana University
/2020 - /2023
Intermediate - MEC
Sri Chaitanya Junior College
/2018 - /2020
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