Shaik Abdul Kader Hameed
Dubai,DU
Summary
Results-driven Freight Operation Supervisor with expertise in transportation planning and supply chain coordination. Proven track record in cost reduction strategies and enhancing shipment accuracy.
Overview
11
11
years of professional experience
Work History
FREIGHT OPERATION SUPERVISOR
EMX LLC (Emirates Post Group)
07.2025 - Current
- Coordinated daily freight activities, maintaining strict adherence to safety and regulatory guidelines.
- Optimized logistics processes to enhance shipment accuracy and minimize delays.
- Developed and implemented comprehensive training programs to optimize staff performance.
- Evaluated freight performance metrics to drive process enhancements and reduce costs.
- Oversaw budgetary constraints through strategic contract negotiations with carriers and implementation of cost-reduction measures.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Analyzed and summarized pricing strategies for quotations to enhance understanding among operational personnel.
- Compiled and delivered monthly reports to management, focusing on response times for pricing requests to enhance operational efficiency.
TEAM LEADER
Freight Xpert Logistics Pvt. Ltd
09.2022 - 07.2025
- Followed-up and recorded results per branch with data to report to management on a monthly basis with the goal of spotting trends and increasing win percentage.
- Successfully acquired to manage all the Sea, Air, inquiries from Stakeholders & actively participated in Air Charter inquires.
- Conducted assessments with gateway partners to leverage strengths and mitigate weaknesses in pricing and service against industry competitors.
- Facilitated network support for all RFQs and tenders while managing communication with NVOCC and international stakeholders regarding pricing matters.
- Oversaw import and export logistics while analyzing market data to ensure competitive pricing.
REGIONAL AIR FREIGHT PRICING SPECIALIST
Aramex Emirates LLC
07.2018 - 12.2021
- Facilitated comprehensive negotiations with industry partners to obtain the best freight rates for the Middle East, MENA region, Malaysia, and Singapore inquiries.
- Collaborated with carrier agents and counterparts to identify best-fit solutions for securing competitive rates and space agreements.
- Facilitated charter inquiry management to enhance client relations with major corporations such as Schlumberger, General Electric, and Baker Hughes.
- Helped in determining new services that we can develop by understanding the needs of the customers and keeping an eye on market including competitor’s activity, port developments and trade lanes growth.
- Collaborated with airlines to follow up on spot rate adjustments, focusing on capacity issues impacting specific trade lanes.
- Engaged with management and regional airfreight pricing managers to streamline response formats and ensure adherence to best practices.
- Worked closely with the RFQ team to provide regional knowledge and expertise allowing for more competitive bid responses.
IMPORT& EXPORT COORDINATOR
Fresh Express LLC
12.2016 - 06.2018
- Executed follow-up procedures with Dubai Customs to ensure prompt processing of refund claims and timely submission of required documentation.
- Managed end-to-end processing of bill of entry, ensuring prompt communication with Dubai Customs for efficient clearance.
- Coordinated all necessary customs inspections and obtained CID approvals to finalize shipment documentation.
- Executed clearance application processes via Dubai Municipality portal to ensure compliance in food item registration system.
- Managed the process of registering food item barcodes with Dubai Municipality, ensuring accurate documentation and adherence to regulations.
- Executed systematic preparation of checklists for assessing truck hygiene and monitoring temperature control upon receiving shipments.
CUSTOMER SERVICE EXECUTIVE
Jayabharatham Furniture Pvt. Ltd
11.2015 - 05.2016
- Streamlined service operations by enforcing compliance with organizational policies and procedures.
- Evaluated and adjusted operations at service points to maintain adherence to company quality standards.
- Investigated and resolved customer complaints, fostering trust and maintaining brand reputation.
- Facilitated lead generation to empower sales team performance.
- Executed assigned responsibilities under direction of Customer Service Director.
- Compiled and analyzed customer satisfaction reports to enhance service quality.
Education
Ph.D. - Management
Bharathidasan University
Tiruchirappalli, India09-2021
MBA - Logistics And Shipping
Bharathiar University
Coimbatore, India01-2016
Bachelor of Commerce -
Madras University
Chennai, India06-2013
Skills
- Transportation planning
- Carrier negotiations
- Supply chain coordination
- Documentation management
- Cost reduction strategies
- Logistics management
- Shipping regulations compliance
- Team training and development
- Cost analysis
- Problem-solving
- Team management
Timeline
FREIGHT OPERATION SUPERVISOR
EMX LLC (Emirates Post Group)
07.2025 - Current
TEAM LEADER
Freight Xpert Logistics Pvt. Ltd
09.2022 - 07.2025
REGIONAL AIR FREIGHT PRICING SPECIALIST
Aramex Emirates LLC
07.2018 - 12.2021
IMPORT& EXPORT COORDINATOR
Fresh Express LLC
12.2016 - 06.2018
CUSTOMER SERVICE EXECUTIVE
Jayabharatham Furniture Pvt. Ltd
11.2015 - 05.2016
Ph.D. - Management
Bharathidasan University
MBA - Logistics And Shipping
Bharathiar University
Bachelor of Commerce -
Madras University