Seasoned System Administrator with 14-year background in Information Technology. Progressive experience marked by continuous contributions beyond requirements. Career achievements in large-scale Govt. enterprise and data security. Highly effective at problem solving and decision making. Focused on performance optimization and technical improvements with understanding of cost-effective decision making and usability. Certified in Windows Server Technology, VMware, Hyper-V, and Cloud (MS Azure) and 10 years hands-on experience in large-scale distributed hybrid environment. Recognized consistently for performance excellence and contributions to success of the organization. Enthusiastic, eager to contribute to team success through hard work, diligence, and excellent organizational skills. Clear understanding of responsibilities given and always motivated to learn, grow, and excel in my field.
• Managing active directory forest, GPO, DNS, DHCP, File Server, Web Server install, configure and administration for over 800+ servers
• VMware & Hyper-V virtual infra implementation & administration.
• IT Infrastructure (Server/Storage/Backup/VMware Private Cloud/Hyper-V) management & administration. BCP & Disaster Recovery.
• Enterprise Backup Administration managing EMC Avamar, Networker, Data Domain, Veritas Net Backup, Veeam Backup & Replication, Veeam for O365, Rubrik Solution, IBM Tivoli Administration.
• Managing NOC team, prepare SoP for repetitive tasks and guide NOC
• Solution Design for various Govt. entities that are hosted and manage by Smart Dubai.
• Project Management.
• Planned and implement upgrades to system hardware and software, Optimized system security and performance with initiative-taking changes as per organization chance management policy
• Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation, and comprehensive support.
• Made recommendations regarding information technology infrastructure overhauls.
• Diagnosed and executed resolution for server, storage, virtual infra & backup issues.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used coordination and planning skills to achieve results according to schedule.
• Developed team communications and information for meetings.
• Install, configure, and manage Windows Server Infra (flavor of Server 2012, 2016, 2019), Active Directory and associated services install, configure, and manage including Cross site federation trust and AD Migration, DNS, DHCP, Windows Failover Clustering, File Server Clustering.
• Install, configure and Manage VMware infrastructure with vCenter, ESXi 5.1, 5.5, 6, 6.7.
• Setup & Administration of enterprise monitoring using SCOM 2007R2, SCOM 2012 R2, Manage Engine, SolarWinds
• HW Administration- HP DL & BL Series Rack & Blade Administration, IBM H21 H22 Blade, Hyper cloud (EMC v-Block setup), administration, HP VC Administration, Basic Linux Administration.
• Hybrid Cloud end. management - FEHC (v-Block - Federated Hybrid Cloud for Dubai Smart Govt.)
• Setup and administration of a Centralize WSUS & Antivirus env.
• Avamar & Data Domain administration, Veeam backup administration, Networker administration, IBM Tivoli backup administration, Tape Out operation and cross site tape export and restore operation, Veeam for )365 administration to backup O365 cloud data – Exchange, SP, One Drive, teams online.
• Migration of old physical infrastructure to Hyper-V and VMware based virtual infrastructures.
• Optimized system security and performance with initiative-taking changes in align with organization change management policy.
• Planned and implemented upgrades to system hardware and software
• Evaluated latest technology innovations and adopted cost-effective, useful solutions.
• Achieved >98% customer satisfaction rate
• Worked as L2 support plus implementation engineer for all escalations & new projects related to Windows Server, Active Directory, DNS, DHCP, GPO, Hyper-V, VMWare and MS Exchange 2010, Forefront TMG 2010, MSSQL Server.
• Install, configure, and manage HP Blades and RACK server, Fujitsu Blades, Dell (Blades and RACK servers), HP EVA Storage, EMC Storage, IBM Storage, Brocade fabrics.
• Provided preventative maintenance for servers, storage equipment and software.
• Successfully planned, integrated, and deployed servers from vendor for network that managed over transactions daily with terabytes capacity.
• Collaborated closely with customers, internal staff, and other stakeholders to determine planning, implementation, and integration of system-oriented projects.
• Reviewed and analyzed security logs to determine and alleviate network threats.
• Spearheaded compliance efforts for over 500+ servers and developed best practices to drive continual process improvements for security and application compliance with enterprise servers.
• Built and maintained network infrastructure consisting of Windows, Linux, and virtual products.
• Achieved efficiency and reduced redundancy by automating repeatable tasks.
• Business critical Server installation, maintenance, and monitoring,
• Data backup on disk and tapes
• Install, configure, and manage server patching and antivirus management for server, application, and data protection.
• Implemented policies as per business requirement.
• Manage HP SAN (EVA-6400) system, HP DL380 & BL server BL 460c G5, ILO administration, Clustering, Load balancing, Blade server configuration and administration.
• Manage Active Directory, DNS, DHCP, File Server, GPO, VMware, Hyper-V infra to support corporate users and business applications.
• Standardized job tasks and trained junior team members on industry best practices and standards.
• Install, configure, and manage Server 2008 R2 based Active Directory, DNS, DHCP, File Server, SCCM, SCOM, VMware Virtual infra.
• Standardized job tasks and trained junior team members on industry best practices and standards.
• Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
• Planned and implement upgrades to system hardware and software in align with corporate change management policy.
• Evaluated latest technology innovations and adopted cost-effective, useful solutions.
• Optimized system security and performance with initiative-taking changes in align with corporate change management policy.
• Install configure and manage Active Directory, DNS, DHCP, Print and File Server
• Windows deployment using WDS
• Support tech support team for domain user issues.
• Interpreted management directives to define and document administrative staff processes.
• Employed proven problem-solving techniques to resolve issues quickly and effectively
• Trouble shooting, System and server hardware. Install, Configure & troubleshooting Windows server 2003.
• Worked cross-functionally within organization and external partners, integrators, and vendors.
• Analyzed, troubleshot, and diagnosed problems and provided prompt repair and solutions.
IT systems implementation
Contribution to government business application such as
· Dubai Now,
· UAEPASS,
· Invest in Dubai,
· ePay & mPay,
· Smart Employee,
· KPI & LMS,
· Diwan Applications,
· DOF Application,
· FAD Protiviti application,
· LAD CMS implementation,
· Centralize public DNS server for Smart Dubai