Hi, I’m
SHAIKHA ABDULLA
AL AIN,U.A.E
Summary
Motivated Software Engineering student with experience in customer service, data entry, and administrative tasks. Currently developing foundational programming skills in Python and JavaScript, with a strong interest in technology and IT. Fast learner with strong communication, problem-solving, and organizational skills, and proficiency in Microsoft Office. Eager to gain practical IT experience and develop technical skills while continuing university studies.
Overview
2
Languages
2
years of professional experience
Work history
oasis international schoolAl Ain City, Abu Dhabi
Assistant teacher
03.2026 - 09.2026
Job overview
- Engaged in staff training and professional development to enhance teaching practices and student outcomes.
- Facilitated interactive group activities that promoted social skills and collaboration among pupils.
- Prepared classrooms for lessons, ensuring all necessary resources were available.
- Supported classroom behaviour management strategies to maintain a positive and safe learning environment.
Naifs Program
Call Centre Agent
03.2025 - 12.2025
Job overview
- Handled customer inquiries and provided information efficiently and professionally.
- Ensured customer satisfaction through effective communication and problem-solving.
- Improved team productivity through effective collaboration and teamwork.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
- Resolved conflicts in a respectful manner, promoting a positive image of the company.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
GEMS School
Teaching Assistant
02.2024 - 07.2024
Job overview
- Assisted teachers in classroom management and supporting students' learning activities.
- Helped prepare educational materials and maintained a positive learning environment.
Education
MARIAM BNT SULTAN HIGH SCHOOLAl Ain City, Abu Dhabi
HIGH SCHOOL DIPLOMA from Advanced
Abu Dhabi university Al Ain City, Abu Dhabi
Bachelor of software engineering from Engineering
08.2026
Skills
- Creative thinking
- Leadership and communication
- Problem resolution
- Customer service excellence
- HTML and CSS knowledge
- Microsoft Office proficiency
- SQL database management
- Python programming
- C development
- Project management skills
- Data entry accuracy
- Telephone etiquette
LANGUAGES
Arabic
Native
English
Upper intermediate
Affiliations
- video editing - using VN and capcut
- photography and visual content creation
- writing
- reading
Timeline
Abu Dhabi university
Bachelor of software engineering from Engineering
08.2026
Assistant teacher
oasis international school
03.2026 - 09.2026
Call Centre Agent
Naifs Program
03.2025 - 12.2025
Teaching Assistant
GEMS School
02.2024 - 07.2024
MARIAM BNT SULTAN HIGH SCHOOL
HIGH SCHOOL DIPLOMA from Advanced
01.2018