A versatile and skilled professional with a strong background in Health Information Management and experience in medical administration, quality control, and customer service. Proven ability to manage complex tasks, lead projects, and deliver results in various settings. Seeking to apply my expertise and diverse skillset in a dynamic new role.
· Streamlined the management of Electronic Medical files, enhancing patient data processing efficiency.
· Contributed to the Medical Practice and Quality Committee, overseeing medical practice and quality management in various departments.
· Facilitated effective communication and coordination within the Health Services Office.
· Played a key role in auditing patient files and resolving insurance registration issues, demonstrating strong problem-solving abilities.
· Excelled in the pre-approval team, making informed decisions on pharmacy claims and medical requests.
· Demonstrated excellent customer service skills, effectively handling calls and ensuring timely processing of requests.