Shaikha Eisa Saif Bin Ablan Al Mazrouei
Abu Dhabi ,UAE
Summary
Highly skilled professional with a strong foundation in communication, interpersonal relations, and adaptability within dynamic environments. Demonstrates exceptional ability to build and maintain professional relationships while effectively managing multiple tasks under pressure. Known for a proactive mindset, teamwork, and a customer-focused approach, combined with a strong sense of responsibility and confidentiality. Committed to fostering collaboration and providing employee support with integrity and professionalism.
Overview
16
16
years of professional experience
2022
2022
years of post-secondary education
Work history
Senior Officer
Masdar
Abu Dhabi
2019.07 - Current
- Led the end-to-end management of internship and graduate programs, including planning, execution, and continuous improvement.
- Collaborated with line managers and key stakeholders to identify program requirements and align organizational objectives.
- Sourced and recruited candidates through SmartRecruiters, external partners, and referrals, consistently meeting annual hiring targets.
- Managed onboarding processes and acted as the primary point of contact (POC) for interns and trainees, ensuring a smooth and engaging experience.
- Monitored program effectiveness through regular check-ins, performance evaluations, and structured feedback sessions.
- Supported interns in delivering final projects and ensured successful program completion.
- Identified high-potential interns and coordinated with the Talent Acquisition team for future hiring opportunities.
- Maintained internship trackers, managed program budgets, and ensured accurate data entry in Oracle, including timely processing of stipend payments.
- University & Government Relations
- Built and maintained strong relationships with universities and government entities
- Represented the organization at career fairs and workshops to strengthen employer branding and attract top talent.
- Tarasool & Tawteen System Management
- Managed HRA requests via SmartRecruiters and email within defined SLAs, ensuring accuracy and data integrity.
- Maintained up-to-date records of employee security clearances and provided weekly reports to senior management.
- Prepared and submitted Tawteen reports on a quarterly basis and as required.
- Administered HRA applications for hiring, promotions, and internships, including documentation and approval follow-ups.
Benefits Officer
Zayed University
2012.10 - 2014.12
- Prepared end-of-service (final settlement) calculations for UAE nationals and expatriates.
- Provided guidance and support to employees regarding benefits, entitlements, and HR policies.
- Managed and tracked employee claims, school invoices, and payment processes.
- Coordinated new hire documentation, including welcome packages and bank account letters.
- Ensured accuracy and proper documentation of employee benefits records.
Recruitment & UAE National Development Officer
Zayed University
2012.10 - 2013.05
- Screened CVs based on hiring requirements and organizational needs.
- Conducted initial candidate interviews and assessments, particularly for entry-level roles.
- Coordinated and attended interviews with hiring managers.
- Prepared hiring documentation, including approvals, contracts, and official correspondence.
- Supported onboarding and integration of new employees.
- Provided guidance to UAE National employees in line with policies and development programs.
Human resources trainee
Khalifa University
Abu Dhabi
2011.01 - 2012.08
- Managed employee data using Banner HR system, including personal, contractual, and job-related information.
- Administered hiring processes by ensuring all employee records and documentation were completed accurately.
- Processed employee transactions such as deductions, contracts, and job assignments.
- Issued HR letters, including salary certificates and employment confirmations.
- Supported recruitment activities (CV screening, phone interviews, interview coordination, and documentation).
- Coordinated video conference interviews and government approval processes.
- Prepared onboarding materials, orientation schedules, and employee welcome resources.
- Collaborated with insurance providers to enroll new employees in medical plans.
- Created user guides and manuals for HR systems and internal processes.
- Developed HR-related content, including e-learning modules and onboarding resources (Moodle).
- Supported organizational development initiatives, including maintaining HR data and contributing to org chart projects.
- Assisted in training new HR staff on system usage and processes.
- Managed HR administrative processes such as purchase requests and approval workflows.
HR Intern (Housing & Visa Departments)
Higher Colleges of Technology – Abu Dhabi
2010.02 - 2010.04
- Coordinated interview scheduling and supported recruitment activities.
- Prepared onboarding and orientation schedules for new employees.
- Maintained attendance tracking sheets and organizational data using Excel.
- Processed employee documentation, including Daman insurance forms for staff and dependents.
- Supported finance-related tasks, including invoice and data verification.
Education
Internship & Graduate Programs Management
Masdar
2019.01 - 2026.01
Benefits Officer - undefined
Zayed University
2012.10 - 2014.12
Human Resources Specialist - undefined
Khalifa University
2011.01 - 2012.08
HR Intern - undefined
Higher Colleges of Technology – Abu Dhabi
2010.02 - 2010.04
Bachelor of Science in Business Sciences - Human Resoruces
Zayed University
Abu DhabiSkills
- Strong communication and interpersonal skills
- Ability to build and maintain professional relationships
- Ability to handle multiple tasks and work under pressure
- Adaptability and flexibility in dynamic environments
- Teamwork and collaboration
- Initiative and proactive mindset
- Strong sense of responsibility and accountability
- Confidentiality and professional integrity
- Customer-focused approach and employee support mindset
Personal Information
- Nationality: UAE National
- Visa status: UAE National
References
Available upon request
Timeline
Senior Officer
Masdar
2019.07 - Current
Internship & Graduate Programs Management
Masdar
2019.01 - 2026.01
Benefits Officer - undefined
Zayed University
2012.10 - 2014.12
Benefits Officer
Zayed University
2012.10 - 2014.12
Recruitment & UAE National Development Officer
Zayed University
2012.10 - 2013.05
Human Resources Specialist - undefined
Khalifa University
2011.01 - 2012.08
Human resources trainee
Khalifa University
2011.01 - 2012.08
HR Intern - undefined
Higher Colleges of Technology – Abu Dhabi
2010.02 - 2010.04
HR Intern (Housing & Visa Departments)
Higher Colleges of Technology – Abu Dhabi
2010.02 - 2010.04
Bachelor of Science in Business Sciences - Human Resoruces
Zayed University