Shaikha Yousef Alzaabi
Abu Dhabi
Summary
I’m seeking a challenging position within a Management based environment, which will make the best use of my skills, qualifications and enable me to further enhance my professional development. A motivated and reliable individual with the inner passion to develop constantly. Motivated Sales Administrator with expertise in managing sales records and customer interactions. Delivered high customer satisfaction by resolving enquiries and implementing effective sales strategies. Focused on optimising sales processes and enhancing overall operational efficiency. Strong Administrator demonstrates high level of attention to detail in environments where being hands-on and organised are essential skills. Team player with customer-focused attitude. Works closely with marking and sales departments to give customer service high priority. Experienced in supporting sales teams by streamlining administrative processes and ensuring smooth communication channels. Adept at managing client relationships, handling orders, and coordinating logistics with precision and clarity. Thrives in fast-paced environments, demonstrating proactive approach to problem-solving and keen eye for detail.
Overview
19
19
years of professional experience
Work History
Sales Administrator
QUBE Development
Dubai, UAE
12.2025 - 07.2026
- Updated and maintained sales and customer records to facilitate smooth delivery processes.
- Handled customer enquiries, offering product advice and resolving issues to maintain satisfaction.
- Managed daily sales reports, updating records and tracking performance against targets.
- Coordinated with sales team to process customer orders accurately and efficiently.
- Updated customer database regularly, ensuring accuracy and compliance with data protection regulations.
- Achieved company targets by implementing successful sales strategies.
- Implemented filing systems for sales documentation, improving organisational efficiency.
Inventory Controller Management
ADNOC Gas Processing
03.2007 - 10.2023
- Analysed nil stock and unfulfilled demands, executing necessary replenishment and adjustment actions to optimise inventory levels.
- To review the reservation requests, for assigned groups, made for Plants Shutdown and Equipment Overhauls in order to ensure that the necessary materials are replenished in time and the inventory is maintained at a cost-effective level to meet the Plants demand.
- Prepared replenishment requisitions and called off Purchase Orders to maintain inventory flow.
- To update, for assigned groups, the inventory materials data to ensure accurate, economic and timely procurement process.
- To recommend for new stock items the stock set up levels, necessary codes, purchasing method and other inventory data in coordination with the Plants users.
- To carry out Stock Reviews in order to define the items classification and to ensure that the optimum inventory levels are maintained through identification of dead and obsolete items.
- To analyse the inventory requisitions, for assigned groups, by manufacturer and by commodity in order to establish different types of Purchase Agreements to minimize stock holding and better delivery.
- Followed up with Purchasing and end users on outstanding Purchase and Service Requisitions and return status of repairable items to ensure timely resolution.
- Working 4 months in Asab site as a field experience and there I understand ADNOC’s core business, Provide opportunity for diverse professional development, enable employee get hands-on/real life experience and enhance and strengthen linkages between Procurement and User.
- Working 3 months in the Purchasing department as attachment to know the work process and Enhance business continuity, Accelerate professional development, Build and maintain good relationships with new and existing suppliers.
Education
Diploma in Comp Info Proc -
Higher College of Technology
Ras Al Khaimah01-2005
Certificate in Information Technology -
Higher College of Technology
Ras Al Khaimah01-2004
Diploma in TOT -
Al Tanmya Al Mustdama Training Institute
Diploma in Protocol and International Relation -
Al Tanmya Al Mustdama Training Institute
Diploma in Political and Diplomacy Science -
Al Tanmya Al Mustdama Training Institute
Diploma in Art of Diplomatic negotiation -
Al Tanmya Al Mustdama Training Institute
Skills
- Knowledge of procurement processes
- Networking skills
- Negotiation skills
- Team player
- Leadership
- Training
- Coaching
- Motivating
- Communication skills
- Analytical thinking
- Problem solving skills
- Diplomatic management
- Planning skills
- Organizational skills
- Presentation skills
- Flexibility
- Multicultural work environment
- Creative thinking
- Ability to work under pressure
- Ability to meet deadlines
- Microsoft Office
- Customer relationship management
- Sales reporting
- Data entry
- Inventory management
- Order processing
- Microsoft Excel
- Supply chain coordination
- Effective communication
- Time management
- Problem solving
- Customer support
- Team collaboration
- Customer Service
- Effective time management
- Excel
- Data input and arranging
- Client engagement
- Advanced administrator
- Negotiator
- Quotation preparation
- Data privacy regulations
- Client relations
- Communication
- Quotations
- Google Drive, Docs, Sheets, Forms, Slides
- Creative problem solving
- Customer relations
- Telephone skills
- Support tickets
- Data entry accuracy
- Billing and invoicing
- Familiarity with industry regulations
- Sales administration
- Sales motivated
- Stock management
- Salesforce
- Salesforce crm experience
- Organised multitasker
- Cross-Selling proficiency
- Purchase Order (PO) processing
- Salesforce CRM
- Consultative sales approach
- Multilingual communication
- Tracking and delivery updates
- E-Commerce platforms usage
- Competition analysis
- Target market analysis
- Inventory control understanding
- Direct sales techniques
- Knowledge of erp systems
- Record management
- Performance monitoring
Languages
Arabic
Proficient
C2
English
Upper Intermediate
B2
French
Beginner
A1
Russian
Beginner
A1
Timeline
Sales Administrator
QUBE Development
12.2025 - 07.2026
Inventory Controller Management
ADNOC Gas Processing
03.2007 - 10.2023
Diploma in Comp Info Proc -
Higher College of Technology
Certificate in Information Technology -
Higher College of Technology
Diploma in TOT -
Al Tanmya Al Mustdama Training Institute
Diploma in Protocol and International Relation -
Al Tanmya Al Mustdama Training Institute
Diploma in Political and Diplomacy Science -
Al Tanmya Al Mustdama Training Institute
Diploma in Art of Diplomatic negotiation -
Al Tanmya Al Mustdama Training Institute
Custom
Available upon request