Shaikha Khalifa Alaleeli

• Direct high-volume onboarding for 300-400 employees for Al-Ain project 2025-2026
• Managed onboarding delivery for high-volume candidates, including senior hires in UAE and abroad, reducing complexity and friction.
• Own end-to-end onboarding delivery and implement market best-practice standards
• Design and deliver a setup induction programme standard that embeds culture values and policy clarity
• Drive employee experience during onboarding through structured communications and materials
• Account for streamlined onboarding processes that raise efficiency and minimise errors
• Governed reporting to senior leadership on onboarding performance and outcomes, ensuring alignment with strategic objectives.
• Led staff satisfaction survey cycles to define priorities and implement changes
• Led reviews of policies and procedures, approving updates based on best practices to enhance compliance and efficiency.
• Simplified onboarding processes to enhance efficiency and reduce paperwork to reduce paperwork while maintaining data integrity backups
• Conducted thorough due diligence on employee documentation to maintain hiring standards checks across new employee files and supporting documentation
• Maintain continuous compliance with labour laws and regulations governing onboarding
• Coordinate onboarding team leadership, coaching, and support for consistent delivery

Led development and implementation of tailored onboarding programme for C-suite and senior management while managing team onboarding for experts, mid, junior-level, and fresh graduates, ensuring high standards of CBUAE protocols for domestic and international new joiners.

• Achieved a minimum of 94% level of satisfaction in 4 consecutive years in onboarding CB's employees.
• Managed merger phase between CBUAE and former Insurance Authority, overseeing onboarding of 140+ employees and coordinating operational and logistical movements between CBUAE's premises.
• Worked closely with IT, Risk and other internal and external stakeholders to enhance the system's capabilities to digitalize the onboarding process across all functions to minimize manual process to mitigate clerical errors.
• Achieved operational excellence by streamlining processes and implementing the new Oracle system.
• Manage CBUAE's health insurance RFP's renewals, day-to-day endorsement requests of the employees, maintain a close look on the staff member list for timely project deliveries.
• Collaborated with Risk Department on RSCA findings to align organisational objectives and strengthen cohesive operations.
• Work closely with CBUAE Internal Audit on all HR Operations matters to maintain corrective actions related to onboarding, offboarding, employment contracts, Policies, SOPs, Internal surveys.
• Managed exit interviews for departing employees

Manage the exit process of resignations and terminations in the system with full discretion, ensure quality check of the Admin Decision and supporting documentations for H.E Governor's Signature for effective implementation.

• Oversee departmental clearance, system closure, and submission of experience letters to the ex-employees to ensure the best practise of offboarding process life cycle.
• Maintaining an up-to-date report with Rewards unit on the Recovery of outstanding dues, End of Service Calculations for all ex-employees and GPSSA status Quo for UAE Nationals to ensure completion of their offboarding process within the TAT.
• Work closely with legal Affairs of ex-employees court cases, ensure Human Capital management's feedback diligently.
• Work closely with legal Affairs of ex-employees court cases, ensure Human Capital management's feedback diligently.

• Developed database and relationships with local government, semi-government entities, and stakeholders to organise and deliver financial awareness programmes
• Collaborated with internal departments to enhance public exposure of financial literacy through corporate website and editorial reading materials
• Engaged in departmental projects initiated by senior management, including reporting project pipeline status, preparing agendas with external stakeholders, and delivering induction briefings for new team members on financial literacy.
• Participate in the Regional conference arranged by Arab Monetary Fund “AMF” in the Financial Inclusion Taskforce, display agenda of recommendationss

• Managed peak season promotional campaigns for government, semi-government, and private key clients in Abu Dhabi, aligning efforts with development of health insurance policyholder products and services
• Supervised 18 staff members, ensured compliance with policies and procedures, balanced workload, and optimised resource utilisation to enhance team engagement and client interaction
• Accountable for meeting the whole unit's productivity and quality goals
• Implemented department policies and procedures through continuous team feedback and analysis, recommending changes to enhance operational effectiveness
• Develop and maintain an excellent working relationship with the internal and external stakeholders
• Escalated critical issues to management for prompt resolution to the management c-level for timely intervention and resolution of the same
• Coordinated departmental activities to ensure project timelines were met and special projects to meet timelines excellence and ensure quality
• Lead the preparation of required unit's monthly reports/dashboard
• Initiate system and process-related change requests for better client experience and operational efficiencies
• Work with audit team to identify control measures for respective unit processes to ensure effective implementation and solutions to quality and audit findings
• Ensure a positive atmosphere, transparency, promote knowledge sharing to improve quality level within the teams and continuous motivation by delegation, appreciation, coaching and consulting them in personal development
• Conduct annual appraisals and set an individual development plan and targets for direct reports
• Support the Section Head in planning employee rotation, vacations, relievers and assigning of overtime
• Coordinate with Human Resources department for appropriate staffing levels, conduct interviews, and recommend the hiring of new staff

• Liaised with business units to clarify requirements and ensure compliance with service level agreements.
• Managed internal documentation requirements within specified time frames to ensure compliance with corporate guidelines and metrics.
• Collaborated with internal departments for ensuring smooth business operations to identify problems and propose solutions to the management team
• Developed solutions for unpredictable issues by maintaining detailed records of personnel progress and productivity, enabling effective decision-making.
• Presented proposals to heads of departments for business-related overview, facilitating informed strategic discussions.
• Support Business Channels in their portfolio enhancement to drive profitability

• Reviewed and provided feedback on proposals, aligning firm objectives with strategies to maximise customer satisfaction
• Conducted market research studies for products and services, analysing findings to inform strategic decision-making
• Consulted with the Business Development unit to determine projected demand for products and services
• Coordinated IPO event, new product launch, and career events, implementing marketing activities and policies to effectively promote products and services
• Collaborated with developers and production managers to market products and services
• Maintained cross-functional communications by multi-tasking and developing project ideas to enhance productivity. (Gathering data, reports, statistics & operational management related to the line of business)
• Communicated marketing team's plans and accomplishments to verify alignment with senior management objectives
• Worked with the communications team to drive internal promotion of company programs & initiatives
• Analysed usage patterns to understand ways in which customers used company products and services
• Conducted training sessions for new staff on job rotation procedures