Summary
Overview
Work History
Education
Skills
Training courses
References
Timeline
Generic
Shaima Almahmoodi

Shaima Almahmoodi

Abu Dhabi,

Summary

A motivated graduate with strong skills in public relations and strategic planning, seeking to join an administrative position in a positive work environment.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Officer, Customer Service

First Abu Dhabi Bank, National Housing Loans
11.2023 - Current
  • Helping the customer to open the account manually and digitally.
  • Focusing on digitally process of account opening and service request.
  • Encouraging the customer to use our digital channels.
  • Cultivate business relationships with new customers, deepens relationships with existing customers by recommending additional products and services.
  • Responsible for preparing mortgage contracts to obtain final approval.
  • Creates a positive working environment that facilitates exceptional service, expanding profitable customers relationships and employee engagement.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.

Orientation Volunteer

University Of Sharjah
05.2022 - 05.2022
  • Enhanced student orientation experience by providing informative and engaging campus tours.
  • Handled confidential student information with care and discretion when assisting with registration paperwork.
  • Assisted new students with enrollment process, ensuring smooth transition into their college environment.

Internship

Sharjah Department of Economic Development
1 2021 - 07.2021

Media and Publishing Department, Marketing Department, and Public Relations Department.

  • Implemented strategic marketing initiatives to bolster brand visibility and execute targeted campaigns.
  • Managed media communications and orchestrated public engagement strategies to foster positive stakeholder relations.

Education

Bachelor of Arts - International Relations

University Of Sharjah
Sharjah
08.2017 - 06.2022

Skills

Strong communication

Teamwork

Time Management & Organization

Training courses

  • Innovation in Government Work - May 22, 2024
  • The Future Foresight Webinar - May 14, 2024
  • The Eu's Role in Enhancing Trade of cultural relations With the UAE - Feb 16, 2022.
  • The UAE and Italy Diplomatic, Trade, and Cultural Relation - Jan 27, 2022.
  • Labor Market Readiness Program (third cycle) - Nov 8, 2021 to Nov 22, 2021.


References

Dr. Shaojin chai, University of Sharjah, 

S.chai@sharjah.ac.ae

Timeline

Officer, Customer Service

First Abu Dhabi Bank, National Housing Loans
11.2023 - Current

Orientation Volunteer

University Of Sharjah
05.2022 - 05.2022

Bachelor of Arts - International Relations

University Of Sharjah
08.2017 - 06.2022

Internship

Sharjah Department of Economic Development
1 2021 - 07.2021
Shaima Almahmoodi