Shaima Robari

Administrative Assistant

EASTERN INTERNATIONAL L.L.C.

SHARJAH

01.2022 - 04.2023

Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Scheduled appointments, meetings and events for management staff.
Coordinated appointments, meetings and conferences.
Directed customer communication to appropriate department personnel.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Scheduled appointments between clients and customers and internal staff members.
Greeted visitors and provided general information about the company.
Conducted research online using search engines such as Google.
Facilitated communication between different departments within the organization.
Organized files, maintaining front desk and reception area in neat and organized fashion.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Drove customer feedback to deliver information to the concern person for corrective action.
Responded to customer issues to provide immediate resolution and improve retention.
Handled incoming phone calls and directed them appropriately.
Provided general support to teams as needed for projects.
Handled incoming calls and directed callers to appropriate department or employee.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Greeted visitors professionally and directed them accordingly.
Organized staff meetings.
Preparing the attendance sheet and submitting it to my line manger.
Verify invoice and purchase order information
Before receipt to ensure that the information provided upon receipt is correct.
preparing summary reports for all supplier tax invoices received together with purchase order and submit to account department to process the payment
receiving suppliers calls and transferring calls to the concern person.
receiving labors passports and submitted to HR department.