SHAIMAA MOHIYALDIN
Abu Dhabi,UAE
Summary
Exceptional abilities of project management, leadership and demonstrating skills to train and mentor highly productive and motivated team. A quick learner with a good communication skill. Friendly & pleasing manner and can multi-task and work under pressure .
Overview
10
10
years of professional experience
Work history
Account supervisor
EMIRATES NBD
Abu Dhabi, UAE
12.2022 - Current
- Oversaw business staffing and training, building successful, customer-focused team.
- Increased YTD Achievement by 181% in 2023
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
Islamic Finance Officer
ADIB
Abu Dhabi , UAE
10.2018 - 11.2022
- Increased YTD Achievement by 260% in 2022
- Sell Personal Finance to specified target segment
Receptionist
Atom Training and Consultancy Institute LLC
ALAIN, United Arab Emirates
09.2017 - 07.2018
- Answered telephone enquiries from clients, vendors and public.
- Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
Administrator
Kuttab Publishing
Abu Dhabi, UAE
08.2015 - 07.2017
- Assist HR departments in payroll services by providing attendance information
- Generated daily operations reports, presenting to management and advising required corrective actions and improvements.
Education
Bachelor of Arts - Sociology
Cairo University
Cairo, Egypt2011
Skills
- Finance Reporting and Services
- Customer service
- Public Relations
- Communications strategy development
- Digital trend analysis
- Cost accounting
- GAAP
- Invoice matching
- Bank reconciliations
Certifications
- ADIB Honest and Fair Sales Practice.
- ADIB Complaints Management.
- Introduction to Data Privacy.
- Dealing with People of Determination.
- Market and Business Conduct.
Languages
Arabic
Native language
English
Fluent
Timeline
Account supervisor
EMIRATES NBD
12.2022 - Current
Islamic Finance Officer
ADIB
10.2018 - 11.2022
Receptionist
Atom Training and Consultancy Institute LLC
09.2017 - 07.2018
Administrator
Kuttab Publishing
08.2015 - 07.2017
Bachelor of Arts - Sociology
Cairo University
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