Summary
Overview
Work History
Skills
References
Timeline
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SHAINE JERRY

SHAINE JERRY

FOOD & BEVERAGE (BARTENDER)
Production City

Summary

Professional and results-driven hospitality professional prepared for supervisory responsibilities. Strong focus on team collaboration and achieving consistent results. Skilled in mixology, customer service, and inventory management. Reliable and adaptable, able to meet changing needs and maintain high standards.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Bartender Supervisor

SLS Hotel and Residences
01.2023 - Current
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
  • Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.

Bartender

ADDRESS BEACH RESORT JBR
01.2022 - 12.2022
  • Receives orders from patrons and waiter staff.
  • Prepares and serves liquor, mixed drinks, wine, beer, and non-alcoholic drinks as ordered.
  • Ensures that fruit and other garnishes are prepared ahead of the opening of the bar.
  • Maintains the bar and keeps it clean and organized all the time.
  • Managing inventory and cleaning bar supplies.

Senior-Bartender

RIXOS BAB AL BAHR
02.2021 - 01.2022
  • Oversees the outlet's bar operations and other bartenders' work to ensure that they provide positive customer experience.
  • Ensures the smooth running of the bar.
  • Prepare and serve beer and wine, make classic drinks and create new recipes for cocktails.
  • Administer purchasing and receiving procedures.
  • Analyse alcoholic beverage business and analyse service quality and customer satisfaction.
  • Conduct staff performance assessment and lead team to implement change.
  • Manage compliance with food and beverage hygiene policies and procedures.
  • Understand and master cocktail components.

Cashier-Bartender

Le Meridien Al Aqah Beach Resort
01.2018 - 02.2021
  • Operating cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships. Balanced daily registers and generated sales reports for management.

Waiter-Cashier

HYATT-Bangalore
05.2016 - 08.2016
  • Maintaining an excellent skill on cashiering, cash management and daily accounts completed.
  • Handling guest calls and reservations.
  • Taking orders and coordinating with kitchen.
  • Handling guest complains and taking care of guest special requests.
  • Making of stores and picking up stores.
  • Maintaining CCG inventory and responsible for giving the inventory for the restaurant.
  • Maintaining an excellent customer service and good communication skills to the guest for good customer relation.

Skills

    Customer relationship management

    Menu design

    Conflict resolution skills

    Team empowerment

    Skilled in maintaining bar tools

    Responsible alcohol education

    Transaction processing expertise

References

Reference will be given upon request.

Timeline

Bartender Supervisor

SLS Hotel and Residences
01.2023 - Current

Bartender

ADDRESS BEACH RESORT JBR
01.2022 - 12.2022

Senior-Bartender

RIXOS BAB AL BAHR
02.2021 - 01.2022

Cashier-Bartender

Le Meridien Al Aqah Beach Resort
01.2018 - 02.2021

Waiter-Cashier

HYATT-Bangalore
05.2016 - 08.2016

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SHAINE JERRYFOOD & BEVERAGE (BARTENDER)