SHAJAHAN THAVAROOL
Abu Dhabi
Summary
A self-motivated, analytical and ambitious team player having extensive experience in process improvement, performance management, sales, and customer service.
Overview
11
11
years of professional experience
Work History
Restaurant Operation/Cashier Manager
Biriyani Zone Restaurant and cafeteria
03.2022 - 12.2023
- Develop new business through prospecting and networking
- Maintain relationships with customers by providing prompt and accurate services
- Manage all restaurant operations including staff scheduling , inventory checking, budget management, etc.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
Transportation Coordinatorz
Al-Wafir Marketing Service Co.
10.2016 - 02.2021
- Handle customer inquiries and provide professional assistance in making transportation reservations, ensuring exceptional customer service at all times.
- Assist the Operations Director in the development of SOPs for subordinates; ensure that all operations are performed in-line with set policies & procedures, monitor implementation of all defined SOPs in a pro-active basis; and recommend new & innovative solutions that can enhance operational success of the business and maximize efficiency.
- Deal with all the Governmental Inspectors for obtaining details on any cases that may be raised against the workplace and inform the HR & Administration Department at the soonest to resolve the same in a timely manner.
Field Technician Assistant
Alghanim Industries
04.2013 - 09.2016
- Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
- Recording or Typing the Concern cause Correction in Dealer management System with appropriate Condition and Concern Codes.
- Conducted projects and performance presentations to clients and company executives.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Communicated with customers to provide updates, gather information and resolve issues.
- Prepared and submitted reports to document work performed and provide progress updates to management.
Education
Diploma of Education - Engineering
INDIAN INSTITUTE OF TECHNICAL CENTER
Thaliparamba,Kerala,India2011
Highr Secondary -
GOVT HSS, Koyyam
Koyyam,Kannur, Kerala03.2010
Skills
- Communication
- POS System Troubleshooting
- Operations leadership
- MS Word, MS Excel,
- Customer Service
- Workplace Safety
- Cash handling and management
- Vendor coordination
- Team Building and Leadership
- Store Promotions
Languages
English
Upper intermediate
Malayalam
Native
Hindi
Fluent
Arabic
Intermediate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Restaurant Operation/Cashier Manager
Biriyani Zone Restaurant and cafeteria
03.2022 - 12.2023
Transportation Coordinatorz
Al-Wafir Marketing Service Co.
10.2016 - 02.2021
Field Technician Assistant
Alghanim Industries
04.2013 - 09.2016
Diploma of Education - Engineering
INDIAN INSTITUTE OF TECHNICAL CENTER
Highr Secondary -
GOVT HSS, Koyyam
Similar Profiles
Saran NatarajanSaran Natarajan
Delivery Team Leader- Food Delivery at Topi Vappa Biriyani RestaurantDelivery Team Leader- Food Delivery at Topi Vappa Biriyani Restaurant
GREEN KIMGREEN KIM
Server at Cafeteria RestaurantServer at Cafeteria Restaurant
Amanda Lugo LlerenaAmanda Lugo Llerena
Cafeteria Worker at Cafeteria Restaurant ''Los Desiguales"Cafeteria Worker at Cafeteria Restaurant ''Los Desiguales"