SHAJIL IBRAHIM
Retail Sales And Marketing
Dubai
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Assistant Manager
Travstar Retail Pvt Ltd
Thiruvanathapuram
08.2018 - 05.2022
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed strategy to increase sales and drive profits.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Monitored security to protect employees, customers and property.
Assistant Manager
Dubai Pet Food LLC
Abu Dhabi
07.2016 - 02.2018
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Created employee schedules to align coverage with forecasted demands.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
Senior Sales Executive
Nippon Toyota
Thiruvanathapuram
09.2012 - 05.2016
- Utilized multiple marketing strategies to improve profitability.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Earned award for maintaining customer satisfaction ratings and securing high-profit accounts.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over .
- Managed digital marketing initiatives in accordance with consumer targets and needs.
- Demonstrated products and features to customers, answered questions and overcame objections.
Sales Executive
CARREFOUR
FUJAIRAH
06.2011 - 08.2012
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
BBA - Marketing Management And Research
INDIAN SCHOOL oF BUSINESS MANAGEMENT
INDIA 06.2012 - 03.2014
High School Diploma -
ST.MARYS HSS PATTOM
INDIA 06.2006 - 03.2008
Skills
Employee scheduling
Recruiting and interviewing
Employee performance evaluations
Business Development
Business planning
Staff Management
Business administration
Sales growth
Operations management
Training
Cost Control
Staff supervision
Google Drive
Project Management
Certification
Certification In Developing Leadership Skills by Select Training Management UAE
Timeline
Assistant Manager
Travstar Retail Pvt Ltd
08.2018 - 05.2022
Certification In Developing Leadership Skills by Select Training Management UAE
12-2017
Assistant Manager
Dubai Pet Food LLC
07.2016 - 02.2018
Senior Sales Executive
Nippon Toyota
09.2012 - 05.2016
BBA - Marketing Management And Research
INDIAN SCHOOL oF BUSINESS MANAGEMENT
06.2012 - 03.2014
Certification in Food Hygiene Training By TUV NOD UAE
12-2011
Sales Executive
CARREFOUR
06.2011 - 08.2012
High School Diploma -
ST.MARYS HSS PATTOM
06.2006 - 03.2008