ERP
SHAKEEL AHMED
Duty Manager
Dubai
Summary
Experienced purchasing professional with top-notch leadership, program management and planning abilities. Excellent verbal and written communication skills paired with organized nature and advanced problem-solving strengths. Improves policies, reduces waste and supports business needs with efficient, high-quality materials.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Purchasing Manager
Ittehad Hotels
Abbottabad
06.2020 - 07.2022
- Adjusted procedures to maximize department effectiveness.
- Implemented policies to reduce cost and eliminate waste.
- Improved inspection policies to increase quality of raw materials and finished goods.
- Devised and executed annual purchasing plans and contracts.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Sourced vendors, built relationships and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
Front Office Manager
Pearl Continental
Peshawar
07.2016 - 05.2020
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Created, prepared and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Delivered performance reviews, recommending additional training or advancements.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Performed supplier risk evaluations and supported regulatory inspections.
Duty Manager
Choice Hotels
Canberra
03.2008 - 05.2016
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Night Auditor
Barker Lodge Motor Inn Sydney
Sydney
02.2007 - 02.2008
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Reported financial data and updated financial records in ledgers and journals.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Sale Assistant
7-eleven
Sydney, NSW
07.2006 - 02.2007
- Provided service with smile, offering courteous, helpful advice to best meet customer needs
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Increased store revenue from impulse and add-on buys by promoting POS offers with every sale
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
Advance Diploma of Business - Business
Australian Institute of Professional Education
03.2012 - 05.2014
Advance Diploma of Hospitality Management - Hospitality
Canberra Institute of Technology
Skills
Profit and loss understanding
Data analysis understanding
Reporting knowledge
Vendor sourcing
Financial acumen
Account management
Document preparation
Contract Negotiation
Operations management
Software
Tally
PMS
OPERA
Fidelio
Hotel concept
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Purchasing Manager
Ittehad Hotels
06.2020 - 07.2022
Front Office Manager
Pearl Continental
07.2016 - 05.2020
Advance Diploma of Business - Business
Australian Institute of Professional Education
03.2012 - 05.2014
Duty Manager
Choice Hotels
03.2008 - 05.2016
Night Auditor
Barker Lodge Motor Inn Sydney
02.2007 - 02.2008
Sale Assistant
7-eleven
07.2006 - 02.2007
Advance Diploma of Hospitality Management - Hospitality
Canberra Institute of Technology