Prepared Operations Coordinator ready for a new position where excellent project management and logistics coordination skills can be properly utilised. Expertise in developing and implementing marketing strategies. Adept at training and supervising a staff of 25 employees. Friendly and understanding with a flexible schedule.
Hardworking and passionate job seeker with strong organizational skills eager to secure mid-level sales position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Business Associate
Porter Technologies
Dubai, UAE
07.2023 - Current
Analysed consumer trends using influence to influence expansion activities and meet current market demand.
Collaborated with marketing teams to implement strategies to boost brand presence and reach new customers.
Identified new leads through data mining and telesales to meet set targets.
Conducted surveys on market and properties to evaluate outcomes.
Monitored market trends to remain ahead of competitors, consistently meeting client demands.
Sales Manager Cum Operations Coordinator
Upsleeve Movers
Dubai, UAE
06.2022 - 04.2023
Manage sales procedure and convert leads fruitful
Do surveys for relocation volume assessment
Generated leads through social media platforms and converted them into successful sales
Monitored and tracked sales activities of sales executives to ensure performance goals were met
Offered consultative advice to prospects to answer questions about the moving process and close deals effectively
Conducted surveys to accurately assess volume of sales
Provided operational guidance to ensure the efficient performance of the moving team
Ensured compliance with all company standards and procedures.
Provided direction and guidance to internal teams in order to achieve targets.
Developed, recommended and implemented strategies to improve employee work quality and speed.
Analysed operations data to identify process gaps and successfully implement change.
Led overall direction, coordination and evaluation of department functions.
Sales Executive
Sunstars Movers
Sharjah
02.2021 - 05.2022
Deal prospects through sales plans.
Generated leads and converted them into successful sales, providing consultative advice and answering questions about the moving process to close deals efficiently.
Conducted surveys to accurately assess sales volume and provide operational guidance to maximize the moving team's efficiency.
Qualified prospects to determine future sales possibilities and improve conversion efforts.
Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Used cold-calling, email outreach and LinkedIn to source and develop opportunities.
Updated CRM software with contract records, renewal timeframes and customer details.
Partnered with internal teams to identify, present and close opportunities with new clients.
Van Salesman
Musaffa Oasis Food Stuff Trading
Abu Dhabi
08.2018 - 01.2021
Arranged appointments with new and existing clients.
Worked with customers to review pricing structures and explain product specifications.
Forecasted sales and budget targets and prepared contingency plans.
Increased Average Order Value through strategic upselling techniques.
Profiled prospective customers to determine ideal selling strategy resulting in closed sale.
Built and nurtured productive client relationships to meet requirements.
Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Built focused new client networks, growing business opportunities and increasing revenue possibilities.
Sales Representative
United Food Industries Corporation
Abha, KSA
02.2014 - 12.2017
Worked as Van salesman, dealing with FMCG food products
Achieved monthly sales targets through strategic techniques
Fostered strong client relationships, that lead healthy relationship between customer and management .
Contacted satisfied customers to offer additional services.
Built lasting relationships with clients through customer service interactions.
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Presented latest merchandise to prospective buyers.
Helped resolve client problems quickly with superior customer service.
Collected and processed payments.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Developed new business by networking with valuable customers.
Responded to telephone and in-person requests for information.
Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
Resolved customer concerns promptly to maintain satisfaction.
Financial Accountant
Dhawahi Al Karha Trading
Muscat
11.2012 - 11.2013
Maintained accurate books and daily reports for statement generation
Managed stock maintenance effectively
Information System Auditor
Auditime Information Systems (I)LTD
Kochi
10.2012 - 11.2012
Audited 16 Federal bank branches in Kannur and Kasargode districts, ensuring compliance
Managed inspection and audit of bank IT equipment, registers (e.g
ATM, online banking, office order),and related processes
Sales Manager
ICICI Prudential Life Insurance Corporation
05.2012 - 08.2012
Manage a team of 6 financial advisors
Lead sales analysis meetings to evaluate and optimize sales operations
Education
Bachelors - Commerce
Kannur University
Kannur
06.2007 - 03.2010
Higher Secondary - Commerce
Board of Higher Secondary
Kerala
07.2005 - 03.2007
Skills
Customer relations
Demand generation marketing
Retail marketing
Google maps navigation
Logistical coordination
Residential removals
Commercial removals
Languages
English
Advanced
Hindi
Fluent
Arabic
Elementary
Malayalam
Native
Timeline
Business Associate
Porter Technologies
07.2023 - Current
Sales Manager Cum Operations Coordinator
Upsleeve Movers
06.2022 - 04.2023
Sales Executive
Sunstars Movers
02.2021 - 05.2022
Van Salesman
Musaffa Oasis Food Stuff Trading
08.2018 - 01.2021
Sales Representative
United Food Industries Corporation
02.2014 - 12.2017
Financial Accountant
Dhawahi Al Karha Trading
11.2012 - 11.2013
Information System Auditor
Auditime Information Systems (I)LTD
10.2012 - 11.2012
Sales Manager
ICICI Prudential Life Insurance Corporation
05.2012 - 08.2012
Bachelors - Commerce
Kannur University
06.2007 - 03.2010
Higher Secondary - Commerce
Board of Higher Secondary
07.2005 - 03.2007
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