Shakilah Mohamed Benderi
Accountant, Audit Assistant and Admin assistant
Dubai,Dubai
Summary
Detail-oriented and results-driven professional with over 6 years of experience in accounting, credit management, and administrative support across diverse industries. Skilled in financial reporting, auditing, budgeting, and compliance (GAAP & IFRS), as well as fleet and vehicle management, including insurance handling, repairs, and regulatory documentation. Adept at maintaining accurate records, negotiating with vendors, and ensuring operational efficiency. Strong analytical, organizational, and interpersonal skills, with proven ability to collaborate with cross-functional teams and provide strategic insights to support business growth and decision-making.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Administrative Assistant (Fleet & Vehicle Management)
Kibsons International LLC
Dubai
02.2025 - Current
- Coordinated and managed all company vehicle activities including repairs, maintenance, inspections, and servicing.
- Handled vehicle insurance policies, renewals, and claims, ensuring full compliance with legal and company requirements.
- Maintained accurate records of vehicle registrations, licenses, permits, and service history.
- Liaised with workshops, garages, and vendors for quotations, cost negotiations, and timely completion of repairs.
- Assisted drivers with roadside support and arranged replacement vehicles when required.
- Prepared and submitted fleet management reports covering costs, downtime, and efficiency improvements.
- Ensured compliance with company safety policies and facilitated communication between operations and management on fleet matters.
- Provided general administrative support, including correspondence, filing, and interdepartmental coordination.
Assistant Credit Manager
Invest and Grow Sacco [IG Sacco LTD]
Kakamega
01.2024 - 01.2025
- Ensured proper documentation and adherence to SACCO credit policies.
- Supported loan disbursement and maintained accurate member records.
- Monitored loan repayments and followed up on delinquent accounts.
- Helped prepare credit reports and performance analysis for management.
- Coordinated with the Credit Manager on credit policy implementation and portfolio reviews.
- Provided financial education to members on loan products and responsible borrowing.
Credit Assistant
Invest and Grow Sacco [IG Sacco LTD]
Kakamega
03.2023 - 01.2024
- Appraising loans by evaluating customer statements to ensure their credibility and compliance with requirements and policies on securities and approval.
- Analyzing loan applications that require waivers and forwarding them to the relevant offices for authorization.
- Giving inputs on important system updates related to the loaning process to ensure smooth flow of the processes.
- Reconciling creditor and accounts while preparing reports to the management such as the aging analysis reports.
Customer Care Representative
Invest and Grow Sacco [IG Sacco LTD]
Kakamega
04.2021 - 03.2023
- Delivered excellent customer service by assisting members with inquiries, account management, and loan applications.
- Handled customer complaints with professionalism, ensuring timely resolution and client satisfaction.
- Educated members on Sacco products and services, increasing customer retention and engagement.
- Maintained updated records of customer interactions, transactions, and feedback to support operational improvements.
Junior Accountant
Kakamega Golf Hotel
Kakamega
02.2019 - 03.2021
- Handled daily accounting transactions including invoices, receipts, and payment vouchers.
- Maintained accurate records of income, expenses, and petty cash for hotel operations.
- Assisted in preparing monthly financial reports and balance sheets.
- Reconciled bank statements and monitored accounts payable and receivable.
- Processed payroll and tracked employee attendance and leave balances.
- Complied with internal controls and financial policies.
Cashier Clerk
Bafagih Supermarket LTD
Mombasa
02.2019 - 03.2021
- Operated cash register and handled all payment transactions accurately (cash, card, digital).
- Welcomed customers, scanned items, and ensured correct pricing and quantity.
- Handled refunds, exchanges, and returns in line with store policies.
- Provided excellent customer service and resolved minor complaints promptly.
Education
Certified Public Accounting (CPA) IV - Company Law, Financial Management, Financial Reporting and Analysis, Auditing and Assurance Management, Accounting, Public Finance and Taxation
KASNEB
08.2023
Bachelor of commerce - accounting, finance, business management
THE CO-OPERATIVE UNIVERSITY OF KENYA
12.2018
High School Diploma - undefined
Bunyore Girls high School
12.2013
Skills
- Cashier
- ERP
- GAAP
- General Ledger
- Google Sheets
- IFRS
- Microsoft Excel
- QuickBooks
- SAP
- Tally
- Tally ERP
- Payroll
Websites
Certification
- CPA Level 4
- Bachelor's Degree in Commerce - Finance
Languages
English
Swahili
Personal Information
- Title: Administrative Assistant (Fleet & Vehicle Management)
- Nationality: Kenyan
Timeline
Administrative Assistant (Fleet & Vehicle Management)
Kibsons International LLC
02.2025 - Current
Assistant Credit Manager
Invest and Grow Sacco [IG Sacco LTD]
01.2024 - 01.2025
Credit Assistant
Invest and Grow Sacco [IG Sacco LTD]
03.2023 - 01.2024
Customer Care Representative
Invest and Grow Sacco [IG Sacco LTD]
04.2021 - 03.2023
Junior Accountant
Kakamega Golf Hotel
02.2019 - 03.2021
Cashier Clerk
Bafagih Supermarket LTD
02.2019 - 03.2021
Certified Public Accounting (CPA) IV - Company Law, Financial Management, Financial Reporting and Analysis, Auditing and Assurance Management, Accounting, Public Finance and Taxation
KASNEB
Bachelor of commerce - accounting, finance, business management
THE CO-OPERATIVE UNIVERSITY OF KENYA
High School Diploma - undefined
Bunyore Girls high School
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