SHALAH SABALLO LEONARDO
Facilities Manager
Dubai,DU
Summary
Organized detailed oriented professional with 10 years of Facilities Management and 4 years Contracts / Strategic Sourcing experience A high level of professionalism, integrity, and discretion in handling confidential information Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve organizational goals. Proficiency in accounting and financial analysis, supplier negotiations and vendor management Strong ability to implement contract policies and procedures. Capable of managing all facilities efficiently – familiar with project management activities, time management and team leadership Excellent verbal, written communication skills and time management
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Facilities Manager
CBRE Real Estate & Global Workplace Solutions
07.2018 - Current
- FM Account lead for a leading car manufacturer based in Jebel Ali.
- Managed 4 direct reports and oversee 18 additional staff under contract with $6.3M annual spend.
- Accountable for successful delivery of the following services: general upkeep and maintenance of buildings to ensure that they meet health and safety standards and statutory requirements.
- Owned client relationship, preparation and running of weekly and quarterly business review, and further strengthening working relationship with the client.
- Provide and manage FM budget – CAPEX & OPEX on behalf of the client.
- Oversee projections, budgeting, optimization, and reporting client budget increased year on year.
- Manage and lead change to ensure minimum disruption to core activities.
- Asset Management through facilities platform.
- Monitor and demonstrate achievement of agreed service levels and to lead on innovation implementation.
- Oversee and supervise team of maintenance technicians, reception, security and cleaning teams.
- Managing vendor contracts and ensure that they adhere on the agreed scope and requirements 1st.
- Created sustainable improvement initiatives for efficient use of energy.
- Analyzed building control and HVAC system performance and recommended improvements.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Investigated problems and determined appropriate remedies.
- Drove continuous improvement of processes and systems operation.
- Managed projects totaling $ 408K in 2019 & $500K in 2020.
- Responded to building emergencies and managed repairs.
- Tracked and documented operational and financial records to perform analysis of performance and costs.
- Created sustainable improvement initiatives for efficient use of energy
- Controlled expenses to meet budget requirements
- Documented records on pricing, energy consumption and activity reports
- Drove continuous improvement of processes and systems operation
- Eased team transitions and new employee orientation through effective training and development
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Contracts Manager
CBRE Real Estate & Global Workplace Solutions, Confectionary Dubai UAE
11.2014 - 06.2018
- Responsible for supporting business operations in analyzing and facilitating company contract operations.
- Managed over 100 Suppliers in Dubai & Egypt.
- Oversee Service Level Agreement Compliance and KPI’s.
- Responsible for on- going contractual issues and Change management process.
- Managed Capital expenditures and operating Expenditures budget set by the client.
- Managed contractors and negotiate clauses and payment terms.
- Responsible for delivering supply chain savings over four (4) years period of $160K.
- Issue supplier’s contracts, renewals, cancellations, and amendment.
- Contract Liaison for suppliers on contractual matters.
- Act as “middleman” between operations teams and suppliers, ensuring timely review and approval / reconciliation of variations.
- Ensure that supplier negotiated price is implemented by operations team
- Lead and evaluated Tenders, RFP which resulted in cost savings.
- Managed Supplier Aged Debt.
- New business development resulting increase of revenue $390K September 2012–31st.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Searched for hard-to-find items and found high-quality, reliable vendors
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
Facilities Manager
Johnson Controls & Global Workplace
Dubai, UAE
10.2014
- Supervised and managed 3 offices located in DIC, Tecom & Knowledge Village.
- Planned strategy to ensure efficient management of assets – Managed, maintained and supported the reliability of the systems, equipment, properties and assets in facility.
- Managed Capital expenditures and operating Expenditures budget set by the client.
- Managed contractors and sourcing function.
- Review performance from service partners across the portfolio; identifying where improvement is required.
- Provide assistance in transition & mobilization of new contracts.
- Continuous review of contracts & identification of risk &opportunities with supplier partner.
- Generate monthly report, minutes of meeting.
- Responsible for hard and soft services delivery on site
- Contractor Management
- Prepare renewal contract cost for contractors and supplier.
- Manages office supplies requisition.
- Risk, Facilities and space management.
- Manage all emergency procedures for the site and H&S.
Facilities Supervisor
Johnson Controls & Global Communications
03.2010 - 09.2012
- Managed team of 2 employees in delivery of soft and hard services to client site.
- Processing of supplier invoices and coordinates with contractors;
- Prepare and process report for finance, ensure that all office bills are paid on time.
- Stocks Inventory of critical spare parts.
- Management Coordinates and meet with clients to provide update
- Generate Monthly report for client as per agreement.
- Handles and attends to all complaints and ensure all issues are closed out
- Ensure statutory planned preventive maintenance are carried out on a timely manner And any other administrative task assigned.
- Worked within budget guidelines to accomplish routine repairs, maintenance and special projects
- Managed minor appliance issues and scheduled repairs as needed
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time
Administrator
National Bonds Corporation, BCS LLC
02.2010
- Provide administrative support to Property and Facilities Manager Handles complaint from residents, continuously liaised with residents and contractors, follow through on pending issues until job has been completed Coordinates with contractors and suppliers.
- Arrange meetings with residents and contractors Manage all correspondence for Facilities Department Compose business correspondence, circulars, notices, internal memos and approval letters for request
- Ensure that complaints and emails are attended to in timely manner Schedule PPM for all equipment’s including office equipment, ensuring that all gym and office equipment is functioning properly
- Manages security and safety issues of the community
- Inspects units received from Projects Department (Snagging) and handover units to residents.
- Generate monthly and quarterly report for Facilities (e.g. number of reactive maintenance, open and resolved issues)
- DEWA report and bills) Scheduling meeting and site inspection for contractors and FD Arrange all necessary documents for contractor gate pass to approval request letter Manages and process invoices of suppliers, raise PR
- Manages DEWA and generate quarterly energy consumption report Schedules Pest control on timely manner And any other executive level administrative task assigned.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
Education
Certificate - Executive Leadership Program
ILM
London 01.2019 - 03.2021
Certificate - Purchasing Fouondation
AMA University
Online Education 01.2018 - 01.2018
Bachelor of Science - Computer Science
AMA Computer College
Philippines 05.1995 - 10.1999
Skills
Leadership and supervision
Planning and scheduling
Building inspections
Negotiations
Client management
Health and safety standards
Computer proficiency
Analytical skills
Verbal and written communication
First Aid/CPR
Conflict resolution
Flexible & Adaptable
Adaptability
MS Office
Critical thinking
Additional Information
- Gold Star Awardee 2012
- Gold Star Awardee 2014
Timeline
Certificate - Executive Leadership Program
ILM
01.2019 - 03.2021
Facilities Manager
CBRE Real Estate & Global Workplace Solutions
07.2018 - Current
Certificate - Purchasing Fouondation
AMA University
01.2018 - 01.2018
Contracts Manager
CBRE Real Estate & Global Workplace Solutions, Confectionary Dubai UAE
11.2014 - 06.2018
Facilities Manager
Johnson Controls & Global Workplace
10.2014
Facilities Supervisor
Johnson Controls & Global Communications
03.2010 - 09.2012
Administrator
National Bonds Corporation, BCS LLC
02.2010
Bachelor of Science - Computer Science
AMA Computer College
05.1995 - 10.1999