SHALIKA CHATHURANGA
Dubai
Summary
Results-driven Laundry Manager with over 15 years of progressive experience in luxury hospitality. Proven track record in managing large-scale laundry operations, leading pre-opening hotel projects, optimizing processes, and delivering exceptional guest service standards. Adept at team leadership, cost control, and technical systems like SAP Arabia, Opera, and Adaco. Recognized with multiple performance awards across high-end hotel brands in the UAE and Sri Lanka.
Overview
2
2
Languages
20
20
years of professional experience
Work history
Laundry Manager
FIVE Luxe JBR (Pre-Opening)
Dubai
2023.10 - 2026.08
- Managed full laundry operations in a 5-star luxury environment.
- Led and trained the team while ensuring high-quality linen and guest laundry standards.
- Implemented cost-saving, chemical control, and inventory management systems.
- Coordinated with other departments to maintain smooth daily operations.
Laundry Manager
FIVE Palm Jumeirah
Dubai
2021.09 - 2023.09
- Set up the full pre-opening laundry operations, including team hiring, training, and SOP creation.
- Coordinated with Housekeeping, Engineering, and Procurement to ensure smooth opening readiness.
- Established linen par levels, inventory systems, and high-efficiency workflows.
- Managed supplier coordination for uniforms, chemicals, and equipment setup.
- Ensured quality control and compliance with FIVE brand standards.
Assistant Laundry Manager
FIVE Palm Jumeirah
Dubai
2020.01 - 2021.08
Laundry Executive
FIVE Palm Jumeirah
Dubai
2018.06 - 2019.12
Team Leader - Laundry & Uniform Room (Pre-Opening)
Viceroy Palm Jumeirah (now FIVE Palm)
Dubai
2017.02 - 2018.05
Senior Attendant - Laundry & Uniform
Armani Hotel, Burj Khalifa
Dubai
2011.10 - 2017.01
Laundry Attendant / Operator
Royal Palm Beach Hotel
Kalutara
2009.04 - 2011.04
Dry Cleaner
Pegasus Reef Hotel
Wattala
2009.03 - 2011.04
Laundry Man
Apollo Hospital (Lanka Hospital)
Colombo
2006.08 - 2007.08
Skills
- Laundry Operations Management
- Team Leadership & Staff Development
- Pre-Opening Project Management
- Hygiene & Quality Control Standards
- Inventory and Cost Optimization
- Hospitality Service Delivery
- Interdepartmental Coordination
- SAP Arabia – Hospitality & Inventory Management Modules
- Opera PMS – Property Management System
- Micros POS – Point of Sale System
- Adaco – Purchasing and Inventory System
- Microsoft Office Excel, Word, PowerPoint, Outlook
- Internet, Email & Digital Communication
LANGUAGES
English Fluent
Sinhala Native
PROFESSIONAL INTERESTS
Team Building & Staff Motivation, Hospitality Innovations & Sustainability, Mentoring Future Leaders in Hospitality
AWARDS & RECOGNITION
Ambassador of the Month Armani Hotel Dubai 2014-01-12, Employee of the Month Pegasus Reef Hotel & Armani Hotel 2013-01-12, Ambassador of the Month Pegasus Reef Hotel 2011-12-01, Employee of the Month Pegasus Reef Hotel & Armani Hotel 2011-12-01
Timeline
Laundry Manager
FIVE Luxe JBR (Pre-Opening)
2023.10 - 2026.08
Laundry Manager
FIVE Palm Jumeirah
2021.09 - 2023.09
Assistant Laundry Manager
FIVE Palm Jumeirah
2020.01 - 2021.08
Laundry Executive
FIVE Palm Jumeirah
2018.06 - 2019.12
Team Leader - Laundry & Uniform Room (Pre-Opening)
Viceroy Palm Jumeirah (now FIVE Palm)
2017.02 - 2018.05
Senior Attendant - Laundry & Uniform
Armani Hotel, Burj Khalifa
2011.10 - 2017.01
Laundry Attendant / Operator
Royal Palm Beach Hotel
2009.04 - 2011.04
Dry Cleaner
Pegasus Reef Hotel
2009.03 - 2011.04
Laundry Man
Apollo Hospital (Lanka Hospital)
2006.08 - 2007.08