Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
Hi, I’m

SHALON KWIKIRIZA

ABU DHABI,Abu Dhabi
SHALON KWIKIRIZA

Summary

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Overview

2
years of professional experience
3
years of post-secondary education

Work History

Larc cafe
Shakhbout city, United Arab Emirates

Senior Barista
05.2022 - Current

Job overview

  • Facilitated smooth running of service, maintaining maximally effective communication with baristas, wait and kitchen staff.
  • Created a safe environment for guests and staff, ensuring adherence to COSHH and HACCP standards across all tasks.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.

Here cafe
Abu Dhabi, United Arab Emirates

Junior Barista/ Waitress
03.2021 - 04.2022

Job overview

  • Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.

Education

Kyambogo University
Uganda

Diploma of Higher Education from Business
03.2017 - 06.2020

University Overview

Skills

  • Latte art techniques
  • Point-of-Sale System (POS) operation
  • Food safety and hygiene
  • Beverage preparation
  • Teamwork and collaboration
  • Menu memorisation
  • Up-selling
  • Safe food handling practices
  • Customer-focused
  • Public relations
  • Team building

Languages

English
Upper intermediate
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Senior Barista
Larc cafe
05.2022 - Current
Junior Barista/ Waitress
Here cafe
03.2021 - 04.2022
Kyambogo University
Diploma of Higher Education from Business
03.2017 - 06.2020
SHALON KWIKIRIZA